East Triangle YMCA

★★★★★Ashley Mitchell

Love East Triangle YMCA! We have been members for over a year now, visiting an average of 4-5 days a week. The facilities are very clean and well maintained, but the staff is what makes this place exceptional, they are so friendly and know us by name! Their childcare is awesome and as a mom, it is such an important resource and allows me stay healthy and consistent in the gym.

★★★★Fishing Papa

Cleanness for the most part is acceptable. The main concern I have is the quality of the indoor air since there are no HVAC air filters installed. Also, One can see the air return grills on ceiling are dusty and are never cleaned. Music can sometimes be inappropriate for children and adults ("Im in Love with your body," etc). Staff is friendly and caring (for the most part) until you show up with your kids and they act like they’ve never seen them before by asking questions and telling them to bring their own membership cards even though I have a family plan. Equipment is always cleaned, maintained, and most are always in working order. Overall experience is okay.

★J B

DO NOT SIGN UP WITH THIS “GYM” 3rd time in a row they have charged me after I canceled. I called customer service just now and they said they would “look into it.” Way to take advantage of people YMCA I had a similar experience to the reviewer right below mine. If you enjoy paying for things and not actually getting the service you pay for this is the place for you. One Saturday my friend asked me to come to their pool with her and told me was told it would be $25 for me to come as her guest. I drive 40 minutes and go to the front desk and explain I’m here as my friend’s guest to use the pool and I’m told I can’t….because it’s a weekend. I ask if I can do the 7 day free pass but I’m told I can’t do that either. I explain I just drove 40 minutes and my friend was never told this even after she asked but that changed nothing. I was having issues with my phone so I asked if I could go out to the pool to at least tell my friend I had been there and what happened. The kid at the front asked my name and radioed it to someone out by the pool and as I’m walking to the pool I hear it being radioed again. You would have thought I was visiting the President. I find my friend and explain the situation. She asks if I will join the gym and I figure hey why not, we can use the pool all summer. So I go to the front and the same kid signs me up. $130 dollars (and another $60 in 2 weeks) later, it’s about 2 o’clock. I go back out to the pool and my friend and sit for a while thinking we have plenty of time to get in. An hour later we start seeing everyone get out and we ask 2 lifeguards if the pool is closing. It was. At 3 o’clock on a Saturday. My friend told me later she saw the 2 lifeguards clearing making comments about us asking, which I find very rude and unprofessional, whether they were 15 or not. We go inside and I explain to the manager (who was now at the front) that I was confused why the kid who had just signed me up didn’t mention the pool closed in an hour. Her response? “Well at least you got an hour!” She definitely thought it was a very cute, funny response but I personally don’t appreciate joking about someone’s hard earned money. Especially when you’re a manager. I ask to cancel my account and she tells me I have to call some number to do that. I calm down a bit and decide to give it another chance. I figured maybe it was just a misunderstanding. A couple weeks later I looked up the pool hours and was surprised to see the pool hours were just as restrictive. 7am - noon on weekdays at the end of May. I was going to take my husband and get the 7 day pass and it wasn’t a weekend so I figured it would be fine. We rush to get there by 10:30am and I ask to use the 7 day pass and they say no. They say we can pay $25 for him to use the pool but after already hearing my poor experiences with this place, my husband declined. That was enough for me as well and I ask to cancel again. The woman working the front says she can do it right there which means the manager I had spoken to before either was unaware they could cancel memberships there or didn’t tell the truth. Oh, and I had noticed about a week ago that they had double charged me for my monthly fee and when I tried to call YMCA corporate or whatever it’s called the system says no one is available but please leave a message. No one has called me back after 4 days. So now I have to dispute it with my bank myself. This place is abysmal.

★★★★★Teri Prieto

It's a small Y compared to others I've been to in other cities. Its very clean. I haven't tried the outdoor pool yet. They don't have an indoor pool or steam room. They do have saunas (one for men and one for women ) that are connected to the locker room/bathrooms. I love the sauna after my workout! The kid zone is great! I use it 2-3 times a week. My three year old son loves it and the staff are very sweet and friendly. I am only there in the evenings on weekdays so I don't know how busy they are during the day but in the evenings they are moderately busy and expect to have a little wait for the machine you want. People are good about not spending too much time on one machine though so you'll get a decent workout on multiple machines in one hour. They got a good room for stretching too. I've never done a class here but supposedly they are popular here. The outdoor basketball and tennis court always seem active too. Staff are all polite as well.

★★★★★Tammie Vandermark

Today was our 1st time.there. the kids and I had a wonder funfilled day of swimming, ping pong, pool football and ice cream! Who had it better than us!!!