B.R. Ryall YMCA

★Steve

I’m updating my review to reflect the full experience. I reported what I believed to be a safety concern during a visit and was told the situation would be reviewed with follow-up the next day. That follow-up did not occur, and after several days without communication, I had to reach out again myself. Due to the lack of timely response, I ultimately canceled my membership, as I did not feel comfortable returning without clarity. I was later informed that the individual involved was spoken to and that their behavior was addressed, which I do appreciate. However, that communication came only after delays and did not change the fact that the initial follow-up did not occur as promised. After speaking with leadership, the overall concern still felt minimized rather than addressed in a way that restored confidence. Additionally, rather than keeping the matter focused on resolving the original concern directly, the situation was escalated externally to a separate organization in a way that felt unrelated to the issue itself and introduced a professional element to what was a personal member experience. For me, the issue is not just what happened, but how it was handled. When a safety concern is raised, timely follow-up, direct communication, and appropriate handling of the situation should be the priority. I hope this feedback is taken constructively and leads to improved processes moving forward. This YMCA completely failed to handle a serious safety issue, and it’s honestly unacceptable. While I was working out, an older member approached me and harassed me—behavior that is a direct violation of their own code of conduct. I immediately reported it to staff, expecting them to take it seriously. Instead, they did absolutely nothing. They allowed the individual to walk out without speaking to him and told me they would “just watch him” in the future. That is not a response—it’s negligence. When I made it clear I was not comfortable with that, I was told that someone named Shannon would review the footage and follow up with me the next day. That call never came. I waited several days and received zero communication. This experience made it very clear that this location does not enforce its own policies and does not take member safety seriously. I would not trust this facility—not just for my own safety, but for the safety of my spouse or any children. Because of that, I will not be returning and strongly caution others against relying on this location to provide a safe environment.

★★★★★Ashley Hubbard

My new favorite health club in Glen Ellyn! I’ve been a member at Ackerman and, most recently, at Health Track for many years. We decided to switch to the Y after hearing great things from other families about the renovations. Health Track raises prices annually without significant improvements, while the Y is a nicer, more modern facility at literally half the cost of HT. Even better, the Y’s family memberships include all children for one flat rate—unlike Health Track, which charges extra per child. The renovations are outstanding. Everything is modern, spotless, and thoughtfully designed. The locker rooms, weight room, and functional workout space upstairs are all excellent. There are lockers, bathrooms, water fountains, and comfortable, quiet seating areas tucked throughout—small details that show just how well-planned the renovation was. There are also perks that set the Y apart: free coffee in to-go cups, a childcare room that feels like a private daycare, and a separate room for kids ages 9–13 with two Nintendo Switches, interactive wall games, and fun activities led by fantastic staff. The Teen Center is another standout that no other local gym offers, making this the perfect place for kids to enjoy beyond the early years! It never feels crowded, the staff are friendly and helpful, and the entire facility is kept extremely clean. We're so glad we made the switch and have found our forever local gym!

★★★★★Maddie Baumgartner

Been to many other gyms in the area and the Glen Ellyn YMCA is 10 times better by far. Gym and facility is always clean, never too busy, has new/updated equipment, and loads of amenities. Staff is great as well. Very friendly, hard working, and accommodating.

★★★★★Michelle

Cant find the email to send to the Y to commend a staff, so here I am. I would like to commend Mike from front desk. I was trying to hunt down one of the staff to get my child to sign up for swimming class but the staff was very busy with summer camp. Mike made sure I was contacted by the corresponding staff to have my child registered. Thank you so much!

★★★★★Mike Jakubowski

Been in Glen Ellyn past five years. Kids have loved it. The educational program is top notch. Caring and loving educators! Kids are safe and doing great educational, physical, and social activities. Mrs. Raquel is a workhorse and amazing leader! She’s hands on and extremely passionate about your kids and the program. Jim Powers runs amazing programs that are well organized. His communication is top notch! Leadership is present and engaged. Best workout facility in Dupage county! Mr. Mike greeting at the front desk makes my day everyday. Positive update, caring individuals all around. Basically the Y is home away from home. Live to the fullest