Whatcom Family YMCA

★★★★★Eleanor M

Me and my minions have a blast each time we visit! Friendly and caring staff plus the rock climbing wall!! I'm there! 💪💯✨️

★★Tristyn MacDonald

Basically got harassed out of there in the last 10 minutes by a worker in the weight room. I understand that everyone wants to go home but it was rude, he was clearly annoyed by me and coming up every 5 minutes to remind me how much time I had left. Then pushed that I really needed to get out of there at 8:58 because they were “clearly getting ready to get out of here.” I work a part-time job too, it’s true some people are oblivious to closing times but you are open till 9. I very well know this and I was keeping track of the time and being respectful. Have some faith in your customers. Only 2 stars because I love this facility otherwise but this really put a bad taste in my mouth.

★★★★★Adah Stewart

I love going to the YMCA with my partner and roommate to workout in the gym! I really like the big windows upstairs that look out onto downtown, it's a great view while using the elliptical or treadmill. I wish that the machines weren't out of order so frequently and that memberships for low-income folks wasn't so high, but the location and cost comparative to local gyms is hard to beat. The interactive whiteboard outside the gym always makes me happy to see and the rock climbing instructors are friendly/approachable for beginners. They also seem to treat their staff well and keep the place clean!

★John Wingfield

Been going here for almost 5 years, because it’s the only place in town to play basketball indoors during the winter. They’ve raised membership prices 4 times since I first joined, the most recent price increase being a 50% percent jump. In that time, they’ve neglected to replace broken equipment in the weight room, with multiple pieces being repaired with duct tape. The nets on the basketball hoops are frequently ripped and hanging off ($10 replacement at most). The basketballs themselves are in rough shape, with some being deflated and others being decades old. The gymnasium schedule is constantly being changed, causing confusion for people like me who want to participate in drop-in basketball. The schedule is largely dedicated to youth basketball. I’m not against this in principle, but the problem is that children leave the floors in the gym very dirty, and the YMCA staff fails to properly clean them. I’ve brought this up to their staff many times over the years, and nothing is ever done about it. Myself and others have slipped on the dirty floors while playing basketball many times, and it’s always been a source of complaints from other members. Recently, there was a leak in the roof above the gymnasium, and a friend of mine slipped in a puddle and hurt his knee. I really want to support this place, as it has the potential to offer so much value to the community, but after so many years of poor service, despite their large budget surplus ($1.5m+ in cash on hand according to their most recent audit), I feel like they truly don’t care about their members. I hope things change, but the moment another indoor basketball gym opens, I’m gone.

★★★★★J M

The price for value you get for membership is here is amazing. Friendly staff, positive environment, and the gym has enough machines and space to be comfortable even at the busiest I've seen it. Also the YMCA is non-profit, who wants to pay those other greedy gyms with their sales tactics BS?