Weekley Family YMCA

★★JOHN Gravelle

What a disappointment. I hadnt worked out in at least 8 years due to multiple injuries. Im ready to get back into a routine, but dont know where to start. I asked for an orientation with someone that works there who could familiarize me with the equipment and start me on a couple of simple routines. They told me they dont really offer this service. I would need to make an appointment with a trainer and would have to pay for the service. What!? Even Planet Fitness offers a free service to get you started. I expected a lot more for $75 a month. I cancelled the membership.

★Jasmin Solomon

My experience at this location was very disappointing. The first employee who greeted me was polite and directed me to the front desk to check for camp availability for my son because I was having trouble registering online. The woman at the front desk told me there were openings but that I needed to upload additional information. I stepped aside, completed it online, and returned. When another employee went to get her, she came back visibly irritated , huffing, smacking her teeth, and rolling her eyes. She stated she couldn’t find my information and her body language clearly showed she was aggravated with me, which was unprofessional. As I was leaving and explaining the poor customer service to another staff member, a different employee interrupted and said that didn’t happen, which made the situation even more frustrating. Fortunately, I went to another YMCA location and had a completely different experience. The staff there were helpful, professional, and were able to find my information and get my son registered without any issues. Customer service truly makes the difference.

★★★★★Phil Simmons

I like The layout of our facility, the whirlpool, steam and dry sauna and pool area. I also like having the rooms for individual workouts. Our steam room is one of the feet’s that have it. Also, having the daycare, restaurant and security make it like our own little country club with a variety of amenities. There is a new app out that I will download but I did like the previous app.

★★★★Jeffrey Vorick II

I’ll start off by saying nice things about it. The equipment is top notch & the facility is fairly clean on the wellness floor and through most of the place. Most staff are very kind. Pool area is solid and the steam room works wonderfully. My issue stems with the enforcement of rules and non-rules. The trainers are great and very accommodating of other patrons’s space. However, kids can run amuck & people can throw dumbbells around. However when I deadlift on the Olympic platform well within the rules, leave it to two wellness floor employees to single me out & interrupt me mid-set every single time.

★★★★★Kevin Newman

Great place to workout. They have 2-3 people walking around always cleaning the used machines. Reading the reviews I have to say that they wipe down the mats after every use. You must wear a mask unless you are doing cardio. If you want to wear you can. There are bottles of cleaner and paper towels thru out the gym. Gym has full equipment. Every bike and treadmill has cable and screens with aps. No join fee and 55 a month is a steal when you compare it to other places. Saturday is half day so it gets busy and most machines are full.