MacColl YMCA

★★★Hawk Hawk

Please replace all mildew-stained, dirty, and torn shower plastic curtains in men’s locker room with new waterproof fabric shower curtain liners! No plastic!

★★Nathan Correia

I live in Lincoln rather go to Lincoln but the Men’s locker room Smells like urine. Overall Pawtucket YMCA is way cleaner for some reason! So I travel to Pawtucket instead.

★fred miller

The “Throwing under the bus” technique. The facility is clean. They have all the equipment anyone would ever need. "Most" of the staff goes above and beyond to be friendly and helpful. I used to go everyday for 7 years. The Y was my safe haven and a great place to meet some folks and get in shape. As far as programs I guess they were ok. I only attended spin classes and that was my demise when they BANNED ME, a 72 year old male just trying to keep it together for a few more years, and kicked me out for criticizing a trainer in a text message to her...and only her...I would never go over her head to complain to her boss and get her in trouble. However...this "trainer", who I had paid for personal training sessions, and I use the term trainer lightly, ran to her boss, the director, and whined that I had criticized her. Whaaa!!! Oh the horror!! And then they unleashed the demons of hell on me. Long story short...1. I signed up and paid for 9 one-on-one training sessions with this trainer. 2. It took her 5 months to complete 6 sloppy half-baked sessions. I felt she was lacadaisical and uncommitted to our agreement. 3. I complained to her about it. 4. She turned me in for "complaining in a text. 5. They KICKED ME OUT and ghosted me. Not a soul would speak to me..not the trainer, not the director, and they sent out an organizational note saying I was not to be spoken to. I’m 72 and such a threat to them!! Once this blonde “trainer” scheduled a session for Thursday morning. She texted me Wednesday night and canceled. Something important came up. I went to the Y anyway and she was there dog paddling in the pool. Ummm…err???? Correction: At one point the director told me I could keep my membership, but I was not allowed to speak to this trainer. I agreed, however I had a mountain of questions and thoughts for this trainer. I needed to communicate with the trainer or my head would explode! so I wrote a note expressing my thoughts and feelings. And handed it to her. I should have known that she would go running to her boss, which she did. Then I was tossed out! Lesson learned. The psychological effects of being ghosted are cruel and abusive. This technique should never be used on another human. Two years later, 1000 miles away, that company wide ghosting still haunts me. The director should have let the trainer and myself have a 20 minute conversation with the director sitting in as intermediary. The whole issue could have been solved in 20 minutes. I still dream of receiving an apology from the trainer!! (Dream on. She’s an “all about me, me, ME person.) So...nice place to work out, but....management is dictatorial and the trainers aren't qualified to train a hamster. After note: It's been 3 years since my experience with McColl YMCA. I go to the Y in North Carolina these days almost every day. I work out. I follow an online trainer who is amazing. The best part is this trainer is not a friend, but a sincere dedicated trainer that I don't even know beyond the training. I speak to no one. I make no friends or workout buddies. I do not attend group workout classes. I live alone in a condo in the country. Solitude. I do not trust "people" "HELL IS OTHER PEOPLE." ~ Jean Paul Sartre

★★★★Kerry Clark

Mostly use the cardio equipment. I’m still learning the positions of where the bikes in the treadmills are as well. The lockers in that area but the bike in the treadmill is good for my height the way they are It’s a 10 minute walk from the bus stop but that’s the warm-up. It’s worth it.

★★Elizabeth Robinson

Wasted 30 dollars and a 30-minute drive so I could bring my kids to a cool pool with a waterslide. Thoroughly read everything posted online, and even called three times asking for more information. Found out upon arrival that children are not allowed to use the waterslide. No justification; it's just "the rules." They can wear life jackets in the water, but not on the slide. (Why???) The only possible justification might be that the facility does not want wear and tear from the buckles on the plastic. Except, there's also a rule that you have to ride the waterslide sitting up, so wouldn't that be a complete non-issue? This is supposed to be a family facility, but apparently it's only for families with teenagers. Taking out the waterslide, the only thing the activity pool has to offer is a small amount of water roughly 3 feet deep. Oh, and a teenager who constantly inserts herself into your business. I think this sort of utter garbage is normal here in Rhode Island, but I honestly don't understand why anyone puts up with it. Out west, even babies can go down waterslides--so long as they're riding with a parent. And customer-facing employees actually know things about the place they work (they don't just look at you blankly and say, "...that's just the rule."). Very disappointed. Additionally: No towels. Swim suit dryer does not work. Water features (splash-pad style sprinklers) are turned off, but teenage staff lies and says they're "broken." No baby changing tables in family restrooms.