Wang YMCA of Chinatown

★★★David Rodriguez

Normally don’t have an issue with the facility. However recently they’ve been working on rebuilding the basketball court, which is fine. They have two different entrances depending on which section you’re trying to use. It’s divided by free weights (main entrance), and cardio/machines area (back door). The problem? The lack of coordination. If you’re working in the cardio/machines room you’re separated from the main entrance corridor which is where the water fountain, vending machines and bathrooms are. Bathrooms is fine, one can hold off until after the workout. But the management could very well install water bubblers in the cardio rooms temporarily so that we don’t have to walk all the way around the building just to get a sip of water. It’s easily unavoidable. It wouldn’t hurt to think of the members for a change.

★Johanna Torres

I hate making negative reviews centered around a specific person, but after talking to other members who also feel the same way I feel like it needs to be addressed. There seems to be a short younger asian girl possibly a supervisor of some sort that has a very nasty attitude. She has an air of “you’re inconveniencing me for anything you ask for” and the mean look she often has doesn’t make it any easier. It really doesn’t take much to be kind to your fitness members. I know some people can be challenging to deal with, but as someone in the service industry I’ve come to understand that one customer’s bad actions shouldn’t make you treat all other customers like crap. This young lady needs to check her attitude because it is very unwelcoming. The morning guys especially the young man with glasses is always so kind and helpful, same for the older Asian lady and the bald gentleman. On top of this a few weeks ago my brother had to use the restroom (he’s a ymca member in NY) everyone on the desk wanted to help but this young lady abruptly said NO and brushed me off. Life is too short to be this bitter and rude over something as mundane as a quick restroom run. If this lady keeps this attitude I would go as far as to cancel my membership and simply take my business to another fitness club. Please do better.

★★Kenneth Louie

The free weights room is comically small. I do appreciate the multiple squat racks and single deadlift platform (hybrid squat/deadlift), but there's only one flat bench for barbell and no incline bench press for barbell. So people use the squat racks for other exercises instead of squats! Please reevaluate the space and enlarge the weight room.

★Angela Ortiz

Wang's weekly schedule has become devoid of classes dedicated to a healthy spirit and body, activities that make YMCA special. Members expect those activities at their nearest location, but instead of expanding them the Wang location has been eliminating classes.

★Pankaj Surti

I am deeply disappointed with my experience at this YMCA facility, specifically due to the behavior of the person at the front desk. This feedback is not personal, but the individual refused to let me use the restroom even during an emergency situation. Despite explaining that I have a membership and providing my name, they were unable to locate it. We have been paying membership fees to support our hometown YMCA in Illinois, even though we haven't used the facility in quite some time. This incident was incredibly disheartening and has left me with no choice but to cancel my membership as a result. It’s unacceptable and goes against the values I associate with the YMCA.