Shoot 360 Torrance

★★★★★Puneet Thakar

Great place for basketball practice. Automated shooting courts and digital skills training courts are very helpful to develop core skills at their own pace.

★Paulina Ventura

I had a very disappointing experience at Shoot 360. My friend’s twins were celebrating their 15th birthday, which is a huge milestone, and the service we received completely ruined the day. The facility overbooked and, because of their mistake, our party was kicked out before we could even cut the cake or eat. To make matters worse, when another family arrived, the man from the incoming party yelled at us to leave because “his party was starting.” Staff did nothing to stop this behavior, which felt extremely disrespectful and unprofessional. The situation felt discriminatory and unfair, especially since we were treated as if our celebration didn’t matter at all. Management, including Andreas Forslund, was informed of what happened, yet no action was taken—no apology, no reimbursement, and no credit offered. This was supposed to be a joyful, memorable day for the twins, and instead it turned into a stressful and humiliating experience. Based on how poorly this situation was handled, I do not recommend this place to anyone planning an event or expecting respectful customer service.

★Mayra Sarahi Alcantar

⭐️ 0 stars if that were an option Shoot 360 Torrance completely ruined my friend’s children’s 15th birthday celebration (twins!) on 1/31, and the way they handled it was beyond unacceptable. The manager, Andreas Forslund, explicitly told my friend that although the original party slot was 2–4 PM, we could stay until 6 PM because there were no other events scheduled. Based on that assurance, food was ordered, guests were invited, and families planned their afternoon around that timeframe. At 4:20 PM, a man who had booked the venue for 4:30 PM approached our party raising his voice, aggressively demanding that we leave. This happened in front of guests and children. Shockingly, Shoot 360 staff did absolutely nothing to intervene or de-escalate the situation. They allowed this man to continue yelling at our group. We were then forced to pack up immediately. Guests were sent home without eating, and the cake wasn’t even cut. The families literally left hungry. The celebration was abruptly ended with zero notice, despite what the manager had promised. Only after the damage was done did Andreas Forslund state that the general manager rented out the space without his knowledge. That internal miscommunication is not the customer’s responsibility. Yet we were the ones who paid the price. To make matters worse, my friend was not reimbursed despite them completely ruining an important milestone birthday. This was an embarrassing, chaotic, and heartbreaking way to conduct business. Poor communication, no accountability, no customer care, and no respect for families or children. Do not book parties here. If something goes wrong, they will not protect your event or take responsibility.

★Kevin

Just went to a birthday party at this event. The top floor was rented out to our group with an arrangement start 2 pm and told until 6 pm initially. Another group arrived at 430 and started yelling at our group to leave since they paid for a reservation too and wanted the whole area which our group was unaware of. We were in the middle of prepping to sing happy birthday to the two birthday boys. The worse part of the whole ordeal is you can see how embarrassed the bday boys became from the other group being rude and trying to kick them out during their cake... Im surprised the staff didn't step in to stop it from escalating... The tension caused the whole party to leave within 10 minutes. It's sad for the birthday boys to have a horrible birthday experience in the middle of their cake because another group started harassing them due to a schedule misunderstaning. If there was an issue then it should been brought up to the staff and discussed from there to see what the scheduling was and make arrangements on how to proceed appropriately. The 4:30 group came with a very rude approach and yelling at kids and moms at the party. It could all been avoided with a discussion. The staff did not do anything to deescalate it nor communicate between the two parties. It was very unprofessional and they did not try to accommodate the situation until more than half the group left...

★★★★★Chris Jones (cjonesy20)

So far so good. Not overly crowded on weekends. Staff is friendly and happy to lower the rim for my 8 yr old son. Basketballs are a bit warn out, bring your own.