Louisville Area YMCA

★★★★★Douglas Girton

Absolutely 💯 percent the best staff in all ohio and usa the y should train at the louisville y because the louisville staff treat me like a family member 😀

★★★★★Todd Kustra

Really nice facility. Went there for kids volleyball. Large, spacious, and with newer equipment.

★Robin Roseberry

This is Saturday Feb 21 10:30am. The bigger built, blonde woman (maybe 40) at the front counter was rude, condescending, and offensive. The weight room attendant had stepped away, and I had a question so I walked up to the front counter, but there was no one there. I walked to a different room across the hall and came upon two women chatting, and asked if anyone was working at the front desk. The blonde looked at me and slowly and condescendingly, in a high pitched voice, and said as she nodded her head slowly and repeatedly, “yes,…that’s me…I’m just right here… what do you need.” (She was clearly annoyed that I interrupted her chat session with the other employee) She spoke to me as if she were talking to a toddler. I can’t imagine that they would hire someone so rude to deal with customers in a city that’s so kind. So I asked her if someone was working in the weight room and that I needed help. Just then, the gentleman walked up the hallway that was manning the weight room. She pointed at him and again spoke to me like I was a toddler with eyebrows raised, talking very slowly, again in a high pitched voice, as if I were challenged and couldn’t understand her. “He’s right here…” as she very slowly motioned her hand toward him as if I couldn’t see him standing there. It was something out of the movies. So absolutely rude. It’s so unfortunate that I had to interrupt her chatting session with the other employee, but she was, in fact at work. (Obviously not at her station, but on the clock nonetheless.) On my way out she was also at the front desk and gave me a rude look. This is just my second time to this gym, but the first time I have seen this rude woman. I might consider going to a different gym because of this rude condescending and obviously troubled woman.

★Don Partlow

Seriously poorly ran. Just got to the pool to be kicked out for a birthday party. Just checked the website before going and it said the pool was open. Try explaining that to a 4 year old little girl. This is like the fifth time I’ve had to tell her we couldn’t swim or we have only have 20min. She’s heartbroken every time. Update. Continues to disappoint. Signed up for T-ball to start on 8/11 and it’s supposed to be Mondays. Didn’t start till the following week and it’s Tuesdays and Thursdays!!

★★★★Corrina Lawver

Such a Beautiful campus here. I know a lot of people that go there. Feel that it could be more inviting at times, but they offer summer care for school age kids - youth sports, and adult classes offered there. Must say all my sons played there and some other family members, so good memories there for me.