Great Bridge/Hickory Family YMCA

★★★Lucky Duck777

Needs more workout machines and equipment maybe a little bigger area for that and a place to stretch. Also when looking for a rock climbing wall google insinuates that adults can use the rock climbing wall it's just for kids. All in all a great place.

★Evie mundy

I am not sure who decides to hire these referees to count and keep track of points. Not only is our team being treated unfairly, but the referees also seem to watch us much more closely than the opposing teams. Mind you, our team is primarily made up of people of color, while the opposing teams we face are entirely white. In fact, most of the teams we have played against have been entirely white. I am not sure who organizes these leagues, but they truly need to diversify the teams. If they cannot do that, they at least need to treat us with the same level of respect as everyone else."

★★★★★Jonathan Murray

Love this place! It’s clean, has ample workout equipment without the intimidating atmosphere of a commercial gym. I really like the changes they’ve made to the upstairs cardio room and all the new equipment. Staff is always very friendly and engaging!

★★Volodymyr

Our family previously had a very positive experience at this Y and truly enjoyed being members. Unfortunately, recent changes in the aquatics department have significantly affected that experience. The indoor pool has become largely unavailable to regular members. The Y recently created a large swim team that occupies the indoor pool every weekday from 5:00 PM until closing. For members who want to swim after work, this essentially eliminates access during the most convenient hours. We spoke with the aquatics director, but the response was not reassuring. Currently, only one lane is left available for all other members during these times, and it is consistently overcrowded and effectively unusable. It is also worth noting that this is not a standard-length pool, so it is unclear how appropriate it is for competitive swim training. It feels as though pool capacity is being prioritized for team programming, possibly for financial reasons, at the expense of regular members. Overall, this situation reflects poor planning and requires significant improvement. Many long-term members like us, who primarily use the pool, are now considering leaving due to the lack of reasonable access

★Emily Novak

We had a very frustrating experience at the indoor pool today due to poor communication and capacity management. The posted sign clearly states a maximum capacity of 50 people, yet the pool was being capped at 30, with families asked to leave after approximately 40 minutes because of a confusing and inconsistently managed waitlist. At no point was this policy clearly explained upon entry, and the rules seemed to change while families were already in the pool. There were three lifeguards on duty, and parents are required to accompany their children in the pool. Despite this, we were told it was “too much to handle,” which was surprising given the small size of the pool and the fact that each family had one or two supervising adults. The lack of clarity and organization created unnecessary stress for members who were following the rules as posted. Additionally, one lifeguard displayed a noticeable and ongoing attitude that negatively affected the overall atmosphere. While this was disappointing, I don’t place the blame on the lifeguards themselves. This situation should have been managed by the front desk or leadership, not left to lifeguards who are already responsible for monitoring swimmer safety. We pay a significant monthly membership fee, and this experience left our family feeling that the facility is not equipped to manage its capacity or communicate policies effectively. Being asked to leave despite following posted rules made the membership feel far less valuable. We will be rethinking our membership after this experience.