Victory Family YMCA

★Mike

Was trying to leave and a pickup truck blocked the road I didn’t know what he was doing just seen a guy who works for ymca behind the wheel. I gave a polite honk, he did nothing but stare. Like he wanted me to ride the curb because he was in the middle of both lanes. I honked twice quick again nothing I just heard him scoff like he was trying to test my driving, I was annoyed and just wanted to leave so I layed on the horn and for about 30seconds he sat there like it was a game. Then he began to make his move, he was backing up to the dumpster. He made me wait while he did that, which got me thinking why he didn’t do that to begin with. Or why he wouldnt move up alittle or make any sort of move when there’s cars coming and your in both lanes on a corner. he was at the corner in both lanes and if he moved up there would be plenty of room. He called himself “jay” I have since quit ymca this facility being the main cause. There are plenty of good ymcas with friendly people. This one may have afew bad apples that I’ve had to deal with. Will update with name

★★Michelle Vargas

The front and gym staff are very friendly, so there's no issue there, and the remodeling is beautiful. My only issue is with some of the daycare staff. I left my then 5 month old there and walked by to check on him, only to find some of the daycare members on their phones just scrolling and not paying attention. If I leave my child with you, I'm trusting you to watch my child, not be on your phone. This has left me unsettled and instead of bringing him with me when I go to the gym, I have changed the hours I go and leave him with someone I trust to watch him. Some of the daycare staff can be rude and make you feel like you're inconveniencing them when you drop your child off.

★★★Jose

Clean, nice people work there, however, if you're a single parent with child 12, and you're not a member anylonger, the ymca membership for child is not there. There is really no membership for a child, ie 10-12. You must get a family membership $$$ *My only negative experience is, ppl sitting on a workout bench while looking at an iPhone. I'm somewhat confronted and individual after 5+ minutes. This seems to be a trend, especially on chest press, shoulder machine

★EJ EJ

They took money from my bank even though I filled out a form to hold my account. I was traveling overseas with my friend, and we both put our accounts on hold for 3 months due to travel and remodelling at the facility. When I returned, I checked my account and saw that they had taken money without any notice. When I went to the facility in Yorktown, they said I should have received an email confirming that my account was on hold. I told them I filled out the form here on a YMCA laptop and I asked if they could check and find my name based on the date I put the account on hold. The employee said, "I'm sorry, I can’t do anything for you," and gave me the manager's email address, Ashley. I emailed her, but she never responded to my issue. They don't care about anything—they just want your money to cover the remodelling of the facility. I canceled my account, but I will never return or recommend this place to anyone. They are thieves. 😡

★★★★★M H

I’ve been here on off since the day it open. And the one pet peeve I’ve always had was the children in the hot tub and nothing said to them about it. . I wirnessed something different today. KALLIE said something to them. First time I’ve ever seen one of the lifeguards not ignoring it. Kudos to Cali. I do not know her, nor do I know the others, but I have been frequenting here for awhile and I am happy to see something done about it. It’s a safety issue! Overall, the location is clean, friendly and feels like home most of the time. Lol. Love it here.