Cameron Family YMCA

★★★Susan Boss

Everything seemed very clean they had many different pools and a fun kid area for small kids. I didn’t like I called the day before and a guy told me wrong swim time so I had to make 2 trips. One thing they should improve is have more available seating and shade! Put chairs in front of lockers that nobody uses or don’t rope of so many tables and chairs for parties when there aren’t parties scheduled. Seating situation needs to be fixed with how hot it gets and how many people you allow in or warn people to bring their own chairs.

★★★★★Samantha Barbour

The staff is so kind and patient with the kids. We go there for gymnastics, childwatch, swimming, camp and more. The gym upstairs is nice and clean, and they have a variety of classes to suit different fitness levels and preferences. I like the the Egym because sometimes you don't want to think or plan ahead, you just want to show up and get some exercise. They do a great job with all of it.

★★★★★Jeanine Buchanan

I want to give a big thank you to Katelyn, Alexa and Brooklyn for their awesome help during my granddaughters 7th birthday party on Saturday, April 18th. They were wonderful, jumped right in to help setup and decorate. Were awesome with the kids in the gym assisting the children through the obstacle course and on the equipment. All of the children had a wonderful time. Parents and kids were smiling and enjoying the experience. I highly recommend booking the Santee YMCA for your child's birthday party gymnastics package. If you are able to request the staff who facilitates the party. Ask for Alexa, Katelyn and Brooklyn! They were great with all the kids! Every child felt included and had a super time; girls, boy and children on the children on the spectrum.

★Daniele D'Alessandro

On Monday, January 5th, I went to enroll my daughter in a gymnastics class. She started the class the same day. That very first day, we were told she was not on the class list. I went to the front desk, and after checking, they said it was not a problem and allowed her to stay. Everything seemed resolved. The following Monday, my wife took our daughter to the same class, and the exact same issue happened again: “Your daughter is not on the list.” She was sent to the front desk, where they claimed they could not find my daughter in the system or the transaction. Even though my wife showed them proof that we had already been charged for the class, they insisted she pay again so our daughter could attend. They told her they would “look for the transaction” and, once found, they would apply the money to the next month. That is not acceptable. Our responsibility as customers is to pay the required amount and bring our child to class — not to pay twice because of their internal system or administrative issues. What makes this even more frustrating is that we are regular customers. We live very close, bring our daughter here for gymnastics, ballet, swimming lessons, and also use the pool during the summer. Being asked to pay twice for a class that was already paid for, despite providing proof, is unprofessional and unacceptable.

★★★CWR

Hey guys - went to swim laps just now, got to the pool, and it was closed. Gal at the counter said it was getting resurfaced. Can you you push these types of updates to your patrons, so we are aware? Last update we got on the text updates was 11a 11/22 saying the pool was open. Nothing indicating it's current closure. . . So, I go inside to get a workout and 3 min into it, one of your trainers barks over to me that Crocs aren't allowed. Does so with no discretion. Like 8 different people stopped working out to stare at what could have been a way less confrontational issue. On that token, who on earth cares if someone is working out in Crocs? They provide no less protection than half the barefoot and training shoes out there. Ridiculous thing to gripe about. Especially considering your pool was closed and one of the workout machines was down for maintenance that I was planning to use. This is exactly why I workout at home - sometimes barefoot. I don't have to deal with stupid rules like this. This review is also not relegated to the experience I just encountered but we've also had many of our kids swim lessons either canceled or played the whack a mole instructors game because the instructors either call in, or the Y can't keep folks on staff. This has made it very difficult for our kids to feel safe and comfortable enough with instructors to get something out of the lessons, which are already chaotic. Another issue we're not crazy about is the lack of child watch options during certain hrs, especially lunch, when people most need it. Child watch is part of the value proposition of the Y for many folks and when you degrade those services, it cuts out some of the value of maintaining a membership.