McGrath Family YMCA

★★K'ren

This place looks nice BUT The experience at this YMCA pool has been frustrating. Some trainers appear disengaged, frequently talking among themselves during lessons instead of properly supervising or instructing. Classes are often cut short by about 5 minutes, which is disappointing. The pool is also smaller and shallower than other YMCA facilities, which limits the quality of training. Overall, I expected better professionalism and value.

★★Joan Lambrecht

If you want to join the YMCA to use the indoor pool in hopes of meeting medical requirements, don’t. If you’re not swimming laps they don’t want you in the pool. Especially if you’re trying to exercise or walk in the lanes. I’ve asked swimmers can I share their lane and was told, yes. Today a guard told me that if I’m not swimming to get out of the lane. This was near time for the exercise class. I’m not there to use the exercise class. So, pay your monthly membership and swimmers have priority. If you want to walk in the lanes or do deep water exercises and not swim laps there seems to be confusion. One should not supersede the other. We all pay to be there. By the way, there is a large lap pool next to the indoor pool.

★audrey A

So overcrowded always a long wait to use any machines. You can’t find staff anywhere on the gym floor. People don’t clean the machines at all and they’re either filming themselves with you in it or scrolling away on their phones taking up machines. I’ve seen many women filming in the locker room as well. A lot of aggressive people, not a great environment to work out in. This woman snapped at me telling me to hurry up when I was on there for less than 2 minutes. For $119 a month I’m canceling my membership this month just not worth it.

★Jozeph Yakeera

I'm frustrated with the lack of service. The hot tub has been out of order for over a month, and it feels like they're still happy to collect premier membership fees without providing all the amenities. Tried to get water from the vending machine it took my money without a return went to the desk they told me they left VM for the folks responsible for the vending machine, they struggled to figure out how to refund $1.50 I told them I didn’t want the $1.50 they can keep it I just needed water they pointed me to restaurant at the plaza!

★Olha Martinez

Our family has made the difficult decision to cancel our YMCA membership. I want to start by highlighting the positives. Our children have truly enjoyed the gymnastics program, and the childcare staff have been kind, caring, and supportive. These programs have been great, and I’m thankful for the positive experiences we’ve had. Personally, I’ve had a mostly great year, attending the gym almost daily and feeling welcomed every time. However, I must share the reason we are choosing to leave. I had two very upsetting and frightening encounters with an older male member at the gym. On both occasions, he aggressively confronted me while I was using a leg extension machine, yelling at me to get off — even though I was actively using it, with normal 30-45 sec. rest periods between sets. He didn’t like that I was using my phone during my rest breaks. This man was doing a circuit workout, jumping from machine to machine, slamming weights and skipping cleaning protocols — despite the YMCA having two dedicated circuit areas. When I calmly told him I had just finished my first set and had three more to go, he continued yelling at me. He remained standing directly in front of me, intimidating me while I tried to finish my workout. I left the area in tears, humiliated in front of others, and feeling completely unsupported. I can’t understand how any reasonable person expects someone to do four to five sets without any rest. After the second incident, I reported the situation to staff. I was visibly upset. Multiple staff members told me that this man — possibly named "Ron" and referred to as "Coach" — had done this before. He had been spoken to previously, yet the behavior continued. Nothing changed. He still comes regularly. Worse, I began to notice some staff gossiping about the situation, which only increased my discomfort. I even started timing my gym exit to avoid being in the parking lot at the same time as him — that’s how unsafe I felt. It’s disheartening that someone with a known history of aggressive behavior is allowed to continue threatening and intimidating members, particularly women. As a mother, I expected the YMCA to be a safe place not only for my children, but for me. I’m sharing this not only to explain our departure, but in the hope that this feedback leads to real change. Every member deserves to feel safe, supported, and respected in this community. Unfortunately, I no longer do.