Stick It Gymnastics GA

★Ziarre Wallace

I have been wanting to find and sign my child up for gymnastics classes. She’s young and she is very interested and I want her to have an activity and sport to do for now that could turn into something she is interested in long term. I’ve been searching for classes close to my area when I came across stick it gymnastics. I booked for a trial run of the parent tot class. It showed me that those classes are on Wednesdays from 4:30 to 5:15. When I placed for a trial run did not allow me to choose a date and automatically chose for me. The date it automatically chose was for 12/24 the days before Christmas. I knew it couldn’t have been correct due to it being the days before Christmas. I was calling non stop at the time it said they opened at 4 but received no answer. I eventually went there at the appointment time it booked me for because I did not want to miss it just in case there was going to be a class and I not show up and that be an issue but of course they were not open. I then looked on the website and it then showed that they were closed the week of Christmas which is completely understandable but why even have a website that doesn’t let you chose a date of the trial and automatically schedules on a date that the place is closed. I then have tried calling after the holidays to try me clear up this situation and still I answer. I then looked at the google reviews and the situations that other moms have been in with this gym and the classes provided at this location and I think I’ll just keep searching for a gym for my child. The reviews from parents that I seen complaining about refund issues, child treatment issues, not being satisfied with classes and someone mentioned no air conditioning in the parent tot class. I know my own experience could possibly be different or better from the other parents reviews but I also read the owners comments and I’m all about business and how a business responds to rectify situations and the responses to the complaints were also not satisfactory. I don’t have time I just want my child to have a good time so I think I’ll be continuing my search elsewhere.

★Tracy Wimbush

My son attended three sessions of the Tuesday evening boys class. The first two sessions went really well. The third session was entirely inappropriate. There were three students in attendance. For fear of injury, I removed my son early. Another mother did the same.

★Georgia Richards

This place stole from my best friend who is a mother of 2. She wanted her daughter to go to a particular class that she paid for and they simply refused to let her in. When they told her she couldn’t go to the class, my friend stated that she wanted a refund. Not only have they been ignoring her in regards to this matter, now they state she is only getting 40 dollars out of the 150 that she paid. Mind you, her daughter never attended the class she paid for.

★Kaitelynn Duncan

Very unhappy with the way the owner does business. I brought 2 girl and had them in the parent tot class. My oldest was bored so the next time I let both girls try the 4 year old class and I watched the whole time my oldest did just as good as the other kids. My youngest was not ready just like many of the other girls and I completely understood. That day I paid for my first to be in separate classes and was happy. The third time we come in they refused to allow my older child to come into the class I paid for so after class I talked with the owner and they simply refused to allow her back in that class. I’m not going to pay for my kid to do something she does not like so I let the owner know we would not be returning. And the secretary later told me I can definitely get my refund. 2 weeks later I finally get someone in the phone (they were closed for 1 week) and they let me know I will only be getting part of my money back. I paid $150 for 2 girls in 2 different classes. Their fee is $80 for the year and the class charges were suppose to be $60 and $80. I have no idea what I was even charged for. Now they are telling me I will not get my $80 fee back and will only receive around $40? Where is my other $30? While 3 people try to convince me to bring my girls back. Extremely unhappy with this place. The tot class room has no AC already but we look past that to let our kids have somewhere to go and have fun. We absolutely will not be returning or recommending this place. I’m appalled with how this situation has been handled.

★Trimona Barron

My daughter has been going to this school for the last 6 months and we didn't have any problems when she was in the regular gymnastics classes. However, for the last two months she was promoted to the All star team which cost twice as much as the regular practice, only for practice to be cancelled every other week. Out of the two months she was in All-Star, practice was cancelled four times and the last time it was cancelled without any notice to me, her parent. Furthermore, when I communicated that fact management was unwilling to even hear me out or account for the fact that I drove 30 minutes from my home thinking my daughter had practice only to get there and find out practice was cancelled. If I pay for a service to happen every week, I expect for it to happen every week... Not be cancelled every other week forcing the kids to either have to practice for three hours straight the following week (which is entirely too long when the regular practice is only two hours) or not be made up at all, which causes the parents to lose money. Needless to say, I now have to find another school for my daughter to attend where I can actually count on her practicing EVERY WEEK, which is what I pay for, and where I can expect to actually be notified if there is a change in the practicing schedule. Response to Stick it Gymnastics Reply: Someone from the gym did reach out to me after my review and offered to talk to try to make it right. However, after I responded that I would be willing to have a phone conversation instead of having to come all the way to the gym to talk (I live 25 minutes away) I never got a reply back. So there still was never a resolution. Good news is that I have found my daughter another gymnastics gym that she loves and that NEVER cancels practice. Check out KidsGym USA. Hope this helps!