Pittsburgh Public Theater

★Baliegh Butler

My family attended A Christmas Story at Pittsburgh Public Theater a few months ago, and unfortunately the experience was extremely disappointing. While exiting the theater, my mother—who has neuropathy and struggles with balance—momentarily lost her footing near the stage. My cousin caught her before she fell. Instead of checking to see if she was okay, staff rushed over and began scolding her for stepping onto the stage. It was embarrassing and lacked basic compassion. Considering many theater patrons are older adults or individuals with mobility challenges, it was surprising to see such little awareness or accommodation. There were also no railings or supports in that area to assist patrons who may need them after sitting for the length of a full performance. We also had an issue during intermission. My husband stepped out to use the restroom but did not have the tickets on his phone because I had purchased them. Staff initially refused to let him re-enter and gave him a very difficult time about not having the tickets, even though his family was seated inside. I ultimately had to leave my seat and go find him to resolve the situation myself. What makes this even more frustrating is that I have attempted to contact the theater since the week after the performance. I have called and left multiple voicemails in hopes of speaking with someone about what happened, but I have never received a return phone call or even a follow-up email. Between the lack of compassion shown toward my mother, the difficulty staff created during intermission, and the complete lack of response when trying to address the situation afterward, the experience left a very negative impression. Unfortunately, because of this, we will not be returning.

★★★★★Jean Anne Matter

I have only seen a few productions, but all have been worthwhile. Small size and "theater in the round" design means no bad seats. Good sound system so you can hear. Seat comfort is typical for such venues, neither great nor awful. Handicapped accessible. Nearby parking is expensive and can be difficult. Buy a place in advance at the Theater Square garage and save money, or park far away and walk. Near the Wood Street T station. Many nearby restaurants. Traffic will be bad. Be patient and allow plenty of time.

★★★★★Christine Bethea

Book with confidence! Never a bad seat. It’s theater in the “half” round. Seats are comfy,too. Most performances and events are exceptional. A recent event I attended had a presentation followed by a dance party. Perfect setting for both. Also it’s located in the heart of the downtown cultural district near oarkung and restaurants in case you plan a full evening. Cheers!

★★★★★Liāna Lloyd

Had a delightful time watching the final performance of "Agatha Christie's Murder on the Orient Express." Acting was phenomenal, costumes lovely, sets were gorgeous and sound/music beautifully done as well. Bravi, tutti!!

★★★★Kat Vancko

I hadn't been to the Pittsburgh Public Theater since I returned to the city and the O'Reilly Theater is really beautiful. I hope to see more productions there, since the space is gorgeous. I haven't seen a show done by Pittsburgh Public Theater since they moved, but I'm sure they still do a really good job with all their productions. I look forward to enjoying more shows and venue in the future. Just a little over a month later, I saw my first Pittsburgh Public play in decades. The show was very good. The cast was great and I look forward to seeing more productions in the future.