Gymnastics Academy of Atlanta

★★M Barnett

We've been enrolled in weekly activities and have otherwise had a positive experience, which is why this stood out. As a family with multiple children, we occasionally face unavoidable scheduling conflicts. When a sibling's performance overlapped with a practice, I asked about a make-up option. While I was allowed a one-time exception, I was told their policy only permits make-ups if the enrolled child has a school conflict. When I followed up with a manager, hoping for a more solution-oriented approach, I was told they'd discuss this policy further with their staff. Which alluded to that fact that they are planning to draw a harder line on this issue rather than attempting to find a suitable resolution. That's the opposite of what families like mine need. That policy doesn't reflect the reality of families managing more than one child. Important family events--like supporting a sibling--are just as valid, and this approach forces families into unnecessary tradeoffs. A more flexible make-up policy, even with reasonable limits, would go a long way. Supporting families should mean supporting the whole family unit, not just one child in isolation. Programs like this build loyalty when they recognize how families actually function. Adjusting this policy would make a meaningful difference.

★★★★Eunice Murithi

My kids have been going for 5 years and we love it. If a coach isn't a good match, there are options

★Shon T

HIGHLY OFFENDED & DISAPPOINTED !!!! Don’t let the size of the facility, the variety of the programs and instructors smiling faces mislead you into thinking that this is a place of integrity. They handle accusations poorly and their HR procedures are little to none. Our 6 yr old daughter was on the Developmental Team and was discriminated against, targeted and labeled. Both Alba and Melodie has been her instructor during the past 3 yrs. The parents of our team have always taken pride of having a great group of parents and girls that all got along. The girls have had outings and attended each other birthday parties. A few months ago one parent made accusations and kept reporting that our daughter, in their words, was “bullying,” her child during practice. We were never informed of who the parent or child was. We also were at every practice and never witnessed such behavior with any of the girls. Our child attends school and participates in other outside programs also. There’s never been any issues or complaints, nor have we ever heard of such harsh words to describe her. After 2 meetings with Melodie and Alba about a parent reporting this, their next step was kicking her off of the team once the parent withdrew her children a month later. That parent had other issues with GAA, yet targeted our child before leaving. There was never an investigation, we were never told what the specific accusations were other than “bullying”, and we were never told who was reporting such claims. We had to figure out who it was later. During the 2nd meeting we asked to have a meeting with whoever this parent was, but they never came forward, just kept the accusations going anonymously. They are about the money and obviously could care less about investigating accusations. I’ve heard of other issues there but never thought it would happen to us. Jacobo, Melodie and Alba had a meeting with the parents and made our daughter out to be this horrendous, bullying person and that they now want to protect the other girls on the team from. We are shocked and devastated by how they handled this situation and treated her as guilty without investigating a parent’s accusations. We will never trust Gymnastics Academy of Atlanta (GAA) again. BEWARE !!!!!!!!!!! Response to your Reply: that’s such a politically correct response. It has nothing to do with how our child was discriminated against and labeled. Your policy for confidentiality should also include, notifying a member of what the accusations are when another member make such claims. Basically, you’re saying that anyone can accuse someone of something, there’s no investigation, you can’t share what the accusations are yet you treat it as if it’s true and then have the person being accused removed from the team. Once I saw what was going on, we chose for her to never return to your facility. GAA has an injustice, lack of integrity, discriminatory, bias culture. We will continue to make all families that we come in contact aware.

★Taylor Mosby

The facility itself isn’t bad at all, and the coaches are wonderful with the kids. However, the woman at the front desk is extremely rude. I was really hoping for my daughter to return this year, but I couldn’t even get the help I needed because she completely ignored me. I stood in line, waiting for my turn, only for her to push me aside to assist another person who casually walked up beside me. After that, she acted as if I wasn’t even there. Unfortunately, there was no one else at the desk I could ask for help from, which was incredibly frustrating. Because my daughter and myself enjoy coming . Hopefully this issue gets resolved soon.

★★★★★John Dyal

Update: needs more ⭐ ⭐⭐⭐⭐⭐ First time seeing the expanded facility. So thankful GAA was part of our Daughter's Success. Awesome team of coaches. ........ Rec league here is fantastic.