Goldsboro Family YMCA

★Asmaa Selim

I called to ask about membership and how to apply, but the experience was extremely disappointing. The staff member I spoke with was rude, unhelpful, and hung up on me mid-conversation. It felt very unprofessional and disrespectful. Definitely not the kind of service I expected.

★Amy Liza Williams

I just moved to Wilson for a new job and also have soma health issues to manage, and so I have a membership with the YMCA so I can use the sauna and steam room. I travel from Wilson to come to the YMCA here for their sauna and their steam room however, today at 7:30pm the night before New Year’s I go to use the facilities and the person at the front desk says that I no longer have a membership with a Y and that I would have to pay a $10 fee to use it. She called the YMCA in Asheville and they said that my membership was no longer valid and this was the first I heard of it because I was just there in Asheville at the YMCA yesterday I have not had any problems I had spoken to them about changing the day that they were going to take the money out of my account but as far as I knew they were still taking money out. What a way to find out, I I tried to call the Y in Asheville right then to straighten out the issue but I’m told I that I have to call the business office in the morning and no entry for tonight. Why make me conduct business at night if you’re not going be available to do anything about that business.

★★★★★Matthew Scott

Years ago, I came to this YMCA after sleeping in my car, and asked about a day pass for a shower. The lady at the front desk showed me great kindness, at a time when I was alone. She let me use the shower and gave me two free day passes to come back. I never used the passes, but I passed through Goldsboro today and thought of this lady and this YMCA. I hope to return and pay for a day pass now. And I hope to never forget their kindness.

★Sully Warren

I have been a member at this Y for almost 15 years. The conditions as it relates to maintenance have always been a concern, but especially during the last 1-2 years this facility has become not only in extreme and unsafe disrepair, but has also become unhealthy in its sanitation practices. For example, several used bandaids were laying in the drain of the shower for more than 3 days with in the last week, many of the shower stations are non-functional and have been this way for more than 6 months, the carpet and the floors haven’t been cleaned or replaced in YEARS, the sauna has molded, filthy benches and floors, the steam room has a drain that has a visibly obstructed drain grate from cakes on dirt, the benches in the steam room (with the exception of 2 that a member bought with their own funds and donated) are warped and cracked, the one blow dryer left in the locker room has a major electrical shortage in it, just to name a few. The equipment is mostly he same that has been there for more years than I have been a member, the paint is peeling off of the walls and if you make mention of any of this to the front desk, it is met with a sour/rude response and nothing happens. This place is mismanagement in living color. If this place received a health standard/cleanliness inspection it would be closed down. Goldsboro is a prime place for another gym with similar amenities to move into the area. The only reason the Y is still in operation there is because there are no comparable options as far as amenities. This Y continues to collect and raise their membership fees, but absolutely nothing improves. This is a bad reflection on the Y as a whole because I also used the Raleigh, NC Y locations and have never experienced such anything remotely close to the disaster that is Goldsboro Family Y.

★★Ji Engel

I love the YMCA Team here, as well as, all the things they do for the local community and the kids. My family and I went to their Halloween Trunk or Treat event, and they did an amazing job! Unfortunately, I couldn't give it a 5 star. For the amount of the monthly family plan costs, a lot of things are completely outdated or broken. Upgrades are really needed all around: both fitness rooms, locker rooms, all carpets need to be replaced, and honestly the list goes on. A lot of areas even have a musty smell due to the old carpets and who knows what else.