East Butler County Family YMCA

★Sun Shine

The East Butler County YMCA facility itself is beautiful and offers many great amenities. Unfortunately, my experience with some staff members has been disappointing. While the building and programs are important, respectful and professional customer service is equally important. During my interactions, I encountered a couple of staff members whose attitudes made me feel uncomfortable and unwelcome. As a parent and community member, I believe people should feel respected when asking questions or seeking information about programs for themselves or their children. A great facility cannot make up for negative customer service experiences. I hope YMCA management will address these concerns and ensure that all members and families are treated with courtesy, professionalism, and respect. Based on my experience, I would encourage prospective members to consider whether the customer service environment meets their expectations before joining.

★★★★★Linda Glass

Great place! Love going in to exercise. Everything is clean and everyone is kind and helpful!

★★★★★Mindy R

I absolutely love the Y! They have some many great opportunities for fitness -- something for everyone!

★★★★★Matthew Yeager

Any gym can have the nicest, fanciest equipment. But for me, the difference starts with its people. The staff at this YMCA are the best of the best. Several years ago you wouldn’t dare see me step into a gym for anything! The gymtimidation I developed from other gyms was real. But I heard great things about this location from peers, so I decided to give it a try. It’s been several years now, and I don’t regret a thing. I’d specifically like to shout out Membership Director, Brittany Terry. She has been my rock along my weight loss journey. Walking in every day to her contagious smile and positive, bubbly personality has kept me going! I am now down a total of 90 lbs and couldn’t be more proud of myself. Brittany is a true leader and it shows in her amazing team. Thank you, Brittany and team, for all you do to create a safe, clean, and comfortable space for your members!

★★★★★David Calvin

An outstanding YMCA with a large cardio area with a wonderful variety of machines. Equally impressive fitness area with a vast amount of machines as well as free weights. Nice area for stretching and several options with exercise bands. Includes a sauna, spa and nice bouldering area. Two basketball courts and a nice pool with user friendly hours. Locker rooms are a bit small, but clean.