Cascade Athletic Club - Gresham

★★Patrick Taylor

Nice enough club facility, but communication has been poor. They feel they are a premium club, but my experience has not been premium customer service. I very much disagree with the response below. I did not receive said email. We have spent decades at CAC. To walk in and find out we had been dropped from membership was a real blow, but our real discouragement were the staff's excuses. Staff who, in all our years there, I had never before met. I'm hopeful that we will feel valued at our next athletic club.

★★★★★Sara Christensen

My husband and I joined about 6 months ago, and we absolutely love it! Lots of space and all of the equipment we need. I have been training with Idalia and she is the best! The staff is friendly and it’s generally very clean inside. The remodel is nice and I appreciate being able to spread out and never feel cramped for space. One small note: the main hot tub can sometimes be overwhelmingly chemical-y. I’m sure the levels are tested regularly, but sometimes it’s so strong it burns my eyes and kinda takes away from the relaxing experience.

★★★★★Bob White

This place has it all. They have Pickleball, racquetball, tennis, a swimming pool, workout room, weight room, and fitness center classes for people of all shape sizes and colors. It is great. I’ve never been in a gym that had so much diversity as far as the workouts available and equipment and so forth. And what’s amazing to me is they constantly are improving it, remodeling it, and making it better.

★Jennifer Morales

This gym is ran by people who want your check and nothing more. Staff is unfriendly at best and when you try and ask questions or offer feedback they act like you should already know the information. Every single weight machine that is not brand new needs a deep clean and general maintenance. The stair master machines are ANCIENT and one of them is balanced with a mat... seems safe. The floors in the gym area catch hair so there are just tufts of hair on the ground. This gym truly feels like it is ran by people who do not care if they do a bad job and will do ANYTHING to defend their bad job. It's so disappointing because I wanted to go to a gym that was locally owned, but they just don't really have integrity for their work. I have attached photos that I sent to them in an email TWO MONTHS ago in which they did not bother to respond to. The showers covered in mold and the pool covered in dirt, and what basically every machine that needs a seat adjustment looks like when you make that adjustment. I tried to be nice and send emails, but since no one wanted to respond I'm forced to post this really frustrated review.

★Yelolife147

I had a disappointing experience at Cascade Athletic Clubs. Unfortunately, Mason was really rude and unprofessional during my visit. His attitude made me feel unwelcome and uncomfortable. I expected a friendly and supportive environment, but this was not the case. I hope they can improve their customer service in the future.