Troy Gym 1 & 2 (Rec/PS Gymnastics/Ninja)

★★★★★Amy Stoddard

2025 Update! This place is just as fun and awesome as when we visited in December of 2024. This time, they had to deal with a power outage. The owner, Tobby, personally saw to it that we had play time. He is a top-notch owner! Thank you so much! ***** This review is for their open gym/ropes, available to those over 48”. My kids, ages 7 and 10, had a blast. We visited over the 2024 Christmas Break. It’s $15 for open gym, and another $10 for ropes. They charge $5 for registration for those who don’t live in the area. Ropes only go for 30 minutes at a time. Additional sessions are another $10. I still think it’s a fair price given the structure, staff, etc. Everyone I interacted with was super nice, from the initial phone call, to the front desk, to the girls managing the ropes. Our total for the day, including registration, all-day open play, and two sessions of ropes, was $80. They were good and tired when we left. :)

★★★★★Paul Webb

We had our son’s 5th birthday at gym #4 and everything was great! Staff were very helpful from the front desk to the birthday team! They helped us wrangle everyone and keep things running smooth. The owner was hands on and helped us bring in the food from the car and get it set up. I truly enjoyed working with them to give our son and friends a great experience. I would recommend them for any birthday!

★★★★★Jenna Grundstrom

We had our daughter’s 5th birthday party in the treehouse. It was amazing. Staff were so incredibly helpful and professional. Would highly recommend this place for a birthday party. The two hours was plenty of time for a 5 year old age group. Thank you again! Our daughter had a great time!

★Ava

We had a very disappointing experience with the summer camp program at Troy Gym. My foster daughter attended only two times, and on both occasions she was picked on by another child. That alone was concerning, but what upset me most was how the situation was handled. When I emailed about it, I received a response arguing about the definition of “bullying” instead of addressing the real issue: that a child was being picked on and felt unsafe. This was not the time for semantics - it was the time for care and accountability. The coaches overseeing the program were mostly teenagers who barely acknowledged us, offered little to no direction to my daughter, and didn’t create a safe or attentive environment. On her very first day she was also hurt, and I did not feel that it was handled with the seriousness or communication it deserved when I arrived to pick her up. I would not recommend this camp to other families, especially those looking for a safe, supportive, and attentive program for their children.

★Tri Fecta

Where to begin? Rec instructors are very young, most are poorly trained, and, for the most part, absolutely NOT qualified to coach. To make matters worse, coaches assigned to a specific class change constantly; every week there is a new coach! In less than a month, my child went through at least 3 or 4 coaches, whose names she couldn’t even remember. Theoretically (at least in my “ideal” world) the same coach should work with the same group of gymnasts on a regular basis to identify their strengths, weaknesses, and strategies for improvement over time. When there is a new coach every week, the kids get stressed and upset, and this interferes with relationship-building and trust, and ruins what should have been a positive practice experience for the children. This, however, pales in comparison to my next observation: the building managers (Cindy being an exception) are not just unfriendly - they are blatantly rude and disrespectful towards the customers. TG1 Manager Jen L. always, without fail, looks angry, annoyed, and in a bad mood. She’s not friendly, she’s not helpful, she’s not particularly good with the kids, and she’s outright dismissive with the adults. I find this type of behavior unacceptable and very disappointing. Having been involved with TG for many years, I personally feel that it has always been a revolving door, with people coming and going, since Toby and TG Staff just don’t care enough to try to stop them. Customer loyalty and retention are, unfortunately, not the concepts the TG management preoccupies itself with. Troy Gym is not a magical place with beautiful memories and fun gymnastics classes. It’s a place where you and your kids are not valued, not appreciated, and not wanted. So, do yourself a favor, and don’t enter the revolving door. We’ve already exited and will not look back.