Pro Spirit Inc

★Keshlea Grant

My daughter went to this gym for 2 cheer seasons. My daughter has a heart condition that I told them about before she started. She always showed up for practice, never used her condition as a crutch and worked her butt off. My daughter got over heated at Summit in Florida, because we were outside most of the day and then competed and went back out into the heat They were done competing for the day. She came to me and said she was dizzy. Her heart rate was high and I asked if she could change and get into something cooler. We were told no that everyone is hot, and she walked away from me and my daughter. I told the other coach that I was going to change her clothes, and I did. . This particular coach (Sam) also has a very bad attitude, has used foul language and has a power trip over the girls. I reached out to Trey the owner to tell him what happened and he said you have to do what you have to do. He did not apologize for how one of his coaches treated us. I told him I wanted him to call me and he never did. This gym does not care about their athletes and their health. I am severely disappointed in this gym.

★Lauren Colyn

I normally don't do reviews at all but I had to express the disappointment in my first experience here. My 5 year old daughter has wanted to do cheerleading for a while and I thought this place would be perfect seeing how close to our house it was and mostly good reviews so I signed her up for a trial class. When we arrived, I introduced ourselves and said we were there for a trial class which i was then told I needed to fill out the release form which I already had done and then she preceded to answer the phone telling me to wait. The other front desk lady was super nice and verified the release form was completed and took us to where we needed to go and was told at the end of the class the instructor would come talk to me about how she did and if she liked it, we could sign up at the front desk for the class. I watched the entire class and the instructors hardly smiled and showed zero enthusiasm in the class. It honestly came off that they were annoyed they had to do the 4 and 5 year old class instead of the more advanced classes. At the end of class, my daughter found me and the instructor saw me with my daughter but turned away and both of them vanished so no update as to how she did in the class (which i tood myself whatever, my daughter said she liked it and seemed to enjoy herself). I then walk up to the front desk to talk to them about signing up and waited for them to finish their conversation with someone else and that same dismissive front desk lady just told me to sign up online even though I was told in the beginning I could do it there. I wanted to like this place because I saw my daughter already make a friend in the class but how can someone want to join when the front staff is dismissive and the instructors look like they could care less about being there. I do want to say thank you to the one front desk lady that was actually nice and helpful and just wish more of the staff had the same enthusiasm as her. I have also decided to include a screenshot of an instructor on their phone during the class to show part of the experience there.

★Josh e

My wife paused(for the summer, as we did plan on coming back in the fall) Stella's class until the school year started back up in the fall. You continued charging our credit card because of your "policy." You did not reach out with any resolution, nor did you try and work it out. You just wanted the end result to get more money in your pocket. I had a "policy" as well when I had over 100 clients as a tennis pro in Highland Park, but I also understood the value of a relationship over money and policies. Choosing relationships over money was seen as more valuable to my clients, thus awarding me more referrals and clients. It's clear to me you do not value relationships, just money based on your policies. Who's wants insincere staff and coaches that only care about money, influencing their kids?! No parent in their right mind!

★★★★★Whitney Nelson

My daughter has been at ProSpirit for 5 years and she loves it! The gym is like a family, every coach knows each athlete and truly cares about them. The owners take the time to listen and be present. We are so grateful for this positive environment for our child.

★★★★★Ashley Swanson

I love this place so much! They have the best staff ever! All of the staff are so sweet, caring and make doing cheer so fun! I have been going here for over 5 years now and still love Pro Spirit with all of my heart. I would definitely recommend this place! -LK