Midwest Training & Ice Center

★★★★★Alexandra Kacz

Rented out the gym for my 30th birthday and the staff was so amazing. It was a great experience and I would highly recommend

★Marylynn Barnes

Instructor for my preschool aged daughter was awesome. Everything else was subpar. Customer service is similar to the bathrooms which are cold and poorly lit. I will pay more for a center that cares about more than their bottom line.

★Raquel Welch

Honestly, I hate leaving bad reviews, but every time I leave Midwest, I find myself overall displeased with the experience. I only use the ice rink at Midwest and do not know the quality of the gym. The staff does not do anything about parents crowding the entry to the ice. I cannot step on or off the ice without at least two parents blocking the area to film their child(ren). The entry should be left clear for skaters to enter/ exit safely, I should not have to dodge parents, there’s so much seating available! Next, the ice. I went this afternoon for a public skate. I had the goal to practice some basic figure skating elements and wanted relatively smooth ice. I stepped onto the ice and it was so choppy. The desk staff let me know they opted to not Zamboni the ice as the tournament prior to the skate ran late. While I understand games run late, the ice was unacceptable for skating. It would not have hurt to delay the skate 10 minutes to cut the ice, everyone pays $10.00 with the expectation of fresh ice at the start of the session! My last, smaller gripe is that the skate guards aren’t the most attentive at times. A lot of inexperienced skaters seem to not follow the flow of the rink / run into figure skaters in the center ice when they’re practicing. The only saving grace I will say, is that one time my partner had a minor injury and the front desk staff was very compassionate and assisted them properly. The front desk staff member even called a few days later to check in As a whole, I don’t hate Midwest, I just wish the staff would enforce safety rules and maintain the ice we pay for. It is a very bad look for the rink to not provide a safe, quality experience.

★★★★★Karen Facko

We have been coming to Midwest for 7 years. We are at the rink/gym 5-7 days a week. My child has been figure skating for all that time and we are also on our third year of Allstar cheer with the CEA Midwest team. We love our figure skating coach Stephanie! She goes above and beyond for these skaters. She helps my daughter learn and pushes her use her potential. She usually skates 4 days a week. Our cheer and tumbling coaches Jen, Tawnia, Sam, Jordan, Alicia, VeVe, Johnathon, and Morgan are great with her and keep me up to date on her goals and progress. But we also keep coming back because Midwest is like a 2nd home to us. The staff at the desk, Karen, Lisa and others are always helpful and friendly. Joel and the staff at the Blackbirdie Grill are always great with my daughter and myself. Just can’t recommend them enough!

★★★★CBFB

First time to this rink for a couple games and it was better than I anticipated. It was clean and employees I spoke with were nice. The ice was in good condition and overall pretty decent rink and I have been to thousands of rinks so hopefully will be back playing games here again.