Downtown Belleville YMCA - Kern Center

★Already Chosen

Come on guys. These are the worse bathrooms and locker rooms I have ever seen in a ymca. Its time to do something about it. The bathrooms look like prison showers on a bad movie. Theres mold. Cracks in the walls rust everywhere. Yet you charge 50 a month. This has gotten sad.

★★★★★Samantha Roberts

I really like this gym! Child care is an important factor for my review. My 8 month old always looks happy when I go to pick her up. I can tell she has fun and they take great care of her, which keeps me coming back more frequently. The staff (and members) are super friendly and helpful at this location! They gave me a one week free trial to ensure it was a good fit before I signed up. It’s been a positive experience for me, and much of that goes back to how professional and kind the staff are.

★Wes Emery

I’ve been a member of this YMCA location for years, and it’s heartbreaking to watch a once-reliable community resource slide into mediocrity. Yes, the staff are friendly and the facilities are generally clean (those are literally the bare minimum expectations), but everything else is a masterclass in poor management and disregard for paying members. Just last week I took my young daughter for a swim, and midway through our session we were abruptly told to get out because the chlorine levels were at “dangerous” levels. We had already been swimming for a while. How long had it been unsafe before someone finally noticed? This isn’t just inconvenient; it’s a serious safety issue. The pool is almost never reliably available anyway. It’s either booked solid with lessons, “under maintenance,” or apparently filled with hazardous chemicals. I’ve lost count of how many times I’ve shown up excited for a lap swim or family time only to be turned away. Weekend hours are an absolute joke: they now close at 5 PM on Saturdays and don’t open until noon on Sundays because the facility is rented out to a church. If you have a normal adult schedule, good luck finding time to use the place you’re paying for. And don’t get me started on their snow policy. An inch of flurries and they’re closed, while every other gym and business in town stays open. The worst part is the attitude that comes with being a “well-established” organization: the sense that they no longer need to try. Services feel entirely optional. You might get what you pay for, or you might not. Customer convenience and basic safety clearly take a back seat to whatever is easiest for management. The YMCA used to stand for something. This location has sadly forgotten that paying members (and their children) are the reason it exists at all.

★Nate Moore

Customer service is great. I pay $75 a month for my family and the hours on the weekend are VERY LIMITED on the weekends. Only reason I’m a member is because of the pool and basketball gym. Unfortunately half the time they have programs and the pool and basketball gym are closed to regular paying members. The Y is a great option if you are retired but not a working professional. Don’t just show up or you will be disappointed because more than likely the pool closes early or the BASKETBALL gym is being used for pickleball

★★★★★JoyJazzi Jones

This is a very nice and clean place to Work out/Exercise and Swim. A nice place for the whole Family. They even have special programs that will help with monthly payments. I highly recommend this place.Me and the Family really enjoy ourselves.