Vigo County YMCA

★Cruz Perez

Karen on the front desk chase me down the hall saying she did see me check in, that I had to get out, mean while I was only taking my kids to basketball practice while having Open gym they ask me to wait out side, not to say I pay for my 3 kids to play basketball.

★middle schoolandia

They got a $6.5 million grant, yet nobody goes there. They don't pay their staff a living wage. Other than the CEO And if you go in there in the summer to fill up your water bottle, they'll scream at you

★Tino

This YMCA is severely lacking for the amount of money they are requesting. I understand that they are going under construction and possibly updating equipment, but that doesn't excuse a decades worth of mediocrity for the amount of money they request. Due to my experience from other ymcas, such as the one in Spencer, IN and ones in California, the quality to price ratio is deplorable at this location. I really really wanted to like ot here due to my other experiences. I'm honest ashamed I paid so much for 3 months. The anytime fitness literally meets all my needs and then some. The gym at ISU is better and cheaper. How much are you actually going to improve? Will this affect prices? Because this location isn't worth it. I'm assuming the reason this ymca is so degraded for the past decade is due to poor management.

★★Karen Vines

Set up Swim lessons for my 5-year old grand- daughter. $95 for 4 weeks, two times a week, 1/2 hour a session. It did not go too well from the start. The first instructor she had either quit or got fired. Something. He also got the time mixed up on one of the days. Then, the bad weather kicked in and a couple were cancelled. Then, they had machinery malfunction. Then, we were told that they were going to start it all over with a different instructor. Four more weeks without additional charges. Well, the young guy they got to instruct seemed nice, but he did not have the personality to work with kids. She loves the water but she is afraid to learn to swim underwater. I told both the instructors about that. The first guy addressed it immediately by having her put her face in the water. The second boy just seemed bored and did the exact same things with her each time. No underwater. My Dad taught us to swim in one day and we started out learning underwater. Then, we ended up not getting our last week. Then, she got so bored, she didn't want to go to the last two makeup days. She went anyway to the next to the last one, but we said heck with it on the last one. So, basically, after $95, she knows no more than what I've been able to teach her. I just can't get her over the fear. I am not speaking about the whole YMCA, but they really need work on their swim lessons. Will not be taking her there again. I am moving soon so will not be around a pool, so now I'm worried that she may never learn. I feel like it is so important for every child to learn.

★Morgan Wilson

My experiences with the Y this year have been awful. First my 16 year old son was attacked and beat up during a basketball game by a grown man. The worker stood there and watched the entire thing. When I called to ask for camera footage to press charges on the man who attacked my son I was dismissed as if it was no big deal. I called for 5 days trying to get management to work with me on filing a police report, they refused to take my calls or call me back. Staff are uneducated on programs, packages, billing and all other account things. Childcare is open one day and not the next. Never know when they’re going to abide by the actual schedule, so when you show up with your kids you may or may not have to walk right back out. Training programs and classes are often cancelled or changed until “further notice.” You don’t get what you pay for because of it. Pool is open and closed when they decide. There’s no consistency with any schedules or programs here. Management and administration are either never available or refuse to take your calls. Their staff member Micah is confrontational and looks for trouble with members. We have personally been approached by him inappropriately multiple times. They don’t mind embarrassing members, targeting members and discriminating against people. I’ve had it done to me and have seen them do it to others. Predominantly black members, asking if they have memberships when they walk in the door, not giving people a chance to show they do but just assuming they’re trying to sneak in. I’ve had more issues here than any place I have ever been to. Being a business owner and previous gym owner myself I have had enough of the unprofessionalism of this place. It’s truly sad to see a place only care about the next dollar instead of treating members with respect. As a black gay female I truly felt under attack in this place. They want one type of crowd for their members and that shows. The one positive is that the other fellow members are nice for the most part and people are there simply to work out but outside of that I have nothing good to say about this facility. I’ve never been treated inhumane so terribly and multiple times at that.