U-GRO York

★★★★★Dan Smith

As an educator and first time parent, it's incredibly difficult and nerve-wracking to pick a daycare for your baby. We chose U-GRO York based on extremely positive feedback from friends and colleagues. Mildred, Tracy, and the entire Lamb (Infant) room team have made this experience absolutely incredible for myself, my wife, and my child. Seeing my baby's face light up when she sees the care staff at U-GRO makes this experience worth it tenfold. Getting picture and video updates throughout the day puts my mind at ease, and truly illustrates just how much the staff at U-GRO cares. I would send my infant into the arms of these incredible people one hundred times over. Thank you for everything!!

★★★★★Ashleigh Johnson

We have been going here for 3 years now maybe longer and my twins love it. We have had no problems with the staff or the director Katie, she is great. They listen and make you feel welcome. They make my twins feel loved and appreciated..if you have any problems they are very quick to respond to you.

★★★★★Asia Plummar

⭐️⭐️⭐️⭐️⭐️ 5-Star Review I’m known as a helicopter mom—I even became a preschool teacher just so I could work in my son’s school. I always need to know my kids are safe. Enrolling my daughter at UGRO has given me total peace of mind. The live cameras are amazing, and being able to check in on her throughout the day is a huge comfort. The director, Kathryn, responds incredibly fast and always handles requests right away. The staff is kind, patient, and truly wonderful with the children. The facility is fantastic, especially the indoor play area that looks like Chuck E. Cheese on steroids—perfect for rainy or cold days. They provide meals, snacks, naps, activities, and even fun special guests like Santa. The best part is seeing my daughter run to her teacher every morning. I can work without worrying, and that means everything. Highly recommend UGRO!

★★★★★Heather D

We had a really good experience with York U-Gro. The director, Katie, is caring, responsive, and clearly dedicated to the kids and families. She has a great staff who genuinely seem to enjoy what they do. We especially appreciated Miss Jo in the preschool room. She provided wonderful structure, patience, and understanding, even on those tough days kids sometimes have. The indoor and outdoor play spaces are fantastic and were definitely a highlight for our child. While we weren’t always fans of the required lunch service and think a few rooms could use a little refresh, the overall level of care our child received was great. We’re thankful for our time at York U-Gro and would recommend it to other families looking for a caring and supportive environment.

★Kristina Ramos

If I could give zero stars I would. We had a good start until my daughter was changed classrooms. They have cameras. We caught our daughter being restrained and handled aggressively and inappropriately by a staff member. We called the police and reported to corporate. They were requested by the police to retain the footage and never did. I called corporate and spoke with Angela MYSELF and she assured me the footage would be saved. It never was and I NEVER heard from corporate again. The new Director doesn’t care about your children either. She did not apologize ONCE while we were there with the police. Don’t rely on the cameras. They yell at the children, restrain them and will NOT obtain any evidence if you catch them abusing your child. The teacher in question was apparently “terminated” and we never got answers as to why. I feel SO sorry for the children that go here because parents don’t have a choice. I would strongly advise NOT sending your kids here. And I wouldn’t be surprised if I get a generic response from them stating to “call with concerns” because guess what we DID and you failed our child. If you read the reviews on this daycare, BELIEVE when people are saying children are uncared for in this atrocious place.