TRIumph Gymnastics

★Charrliegh Smith

Attended a competition recently and was sitting near parents of competitors from this gym. I was appalled at their behavior, as they mocked the M.C. of the gym hosting the competition. The M.C. did the best she could to pronounce the names of the winners at the end of the competition. How sad that even adults act like bullying children out loud for all those to hear that were sitting near them. What are we teaching our kids today?

★D K

Updated Response to owner: It’s disappointing that instead of taking accountability for a lapse in service.. you’re trying to hide behind a timeline that doesn't add up. We responded to your initial moveup email on June 3rd in less than 24 hours later on June 4th with our class preferences. Between that June response and October.. we received zero follow-up while our daughter sat on a waitlist for a class she had already mastered. ​Using an "incorrect phone number" as an excuse for 6 months of silence is a weak argument when we have been physically standing in your building every single week for two years. If you truly "care deeply" about your athletes’ progression.. someone.. a coach or a front desk staffer.. could have easily spent 30 seconds to speak with us in person during those countless visits. ​The bottom line is that our daughter was stuck in the same class.. performing exercises she mastered long ago.. while we were being told to wait. We didn't leave because of a missed email.. we left because after two years of loyalty, we were treated like a number on a spreadsheet instead of a family in your community. If a business "can't personally track down" a family they see every week.. then they simply aren't prioritizing their students!

★Deborah Kingston

If you are looking for a place that value the students and wants to see them do great and improve, this is not it. They will just collect your money. the kid will be ignored even when they extremely talented, It means nothing. The owners are insensitive and do not care about providing great customer service. The worst.

★★★★★Tammy

I started going to their adult open gym in August and absolutely love it here! It's a friendly and fun environment.

★★★Don Parsons

First, let me start with the positive. My daughter’s coach is amazing. She’s been with her for a few years now and absolutely adores her. My daughter had been with Triumph for nearly seven years, and her experience with all of her coaches has always been outstanding. I’m writing this review because of our recent experience signing up our daughter to try out for the Stars team, which she was a part of last year. The Stars program is supposed to be a fun, lower-commitment way to prepare gymnasts for more competitive teams. Unfortunately, when we attempted to sign up, we were told that tryouts were already full. After several back-and-forth emails with different staff members, we learned there was nothing they could do. There wasn’t even a waiting list just in case they had no-shows. My daughter was heartbroken. She loved the low-pressure, competitive environment and the excitement of going to meets. She was so disappointed that she was willing to leave her long-time coach and explore other gyms in the area. We decided to check out SGA in Morrisville, and it turned out to be a beautiful facility. We spoke with the staff and learned they have an AAU team, which offers a similar lower-pressure competitive experience. The head AAU coach told us that our daughter could come back in a couple of hours for a one-on-one tryout that same evening! Her face lit up like it was her birthday. We came back, she tried out, and she was offered a spot on the team that night. Two days later, she attended her first class. How impressive is that? My daughter had both her tryout and her first class before the Triumph Stars team even held their tryouts. We even met another family whose daughter could not attend the Stars tryout and made the same move we did. We’ve now been with SGA for a week, and the experience so far has been wonderful. It’s clear that SGA has things organized so that there’s room for every child who wants to compete. I don’t understand why Triumph hasn’t found a way to do the same. The first come, first serve response to their call for tryouts email is not a satisfactory way to run things in our mind. They’ve lost at least two girls recently because of this and likely others before us. Parents should know that your child may not be given the opportunity to try out, even if they’ve been enrolled in the gym for several years, 7 in our case, and part of the Stars team previously.