Powerhouse Batting Cages & Agility

★★★★★Chrystal Johnson

Staff was nice and helpful. Clean facility and prices are reasonable. We will be back.

★Brenda Sanchez

Just in the last 2 times we used these cages we have had issues on both occasions. First time we were ripped off and charged too much. When we confronted the staff they said the price online is incorrect and what he told us is the correct amount. We asked to see the new rates posted. He couldn't give us anything. He was very rude for no reason. Second time I reserved 2 cages for baseball teams to practice when we got there we were told only 1 cage was reserved. I told him there must be a misunderstanding because the guy on the phone confirmed 2 cages. The staff member was extremely rude, very entitled, didn't have any sympathy at all that they made a mistake and didnt attempt to make any accommodations. He said there's nothing he could do because they are fully booked. We practiced in our 1 cage but the lane next to us was not being used at least for 40 mins. The least they could've done as they made the MISTAKE was put us in the unused cage for 30/40 mins as a courtesy. Ownership needs training for their employees. CUSTOMER SERVICE!!! and have HONEST employees for the gentleman that pocketed money from us by over charging us.

★★★★★Ireland Miller

It is such a great cage area. The cages are always clean. The people are nice. And it's a good way for the softball community and the baseball to come together! Update: it still is the same standards as before, has not changed one bit.

★S Mac

This was the WORST experience at any cage we have ever experienced. They over booked after we asked and they approved to extend us another hour. Transaction time 5:20. After being interrupted twice by customers saying they reserved the cage we were in, Owner (Mark) then said our time at 6:00pm was up and we needed to leave. I asked if he was going to refund us for the time cut short. Even after checking the transaction times and confirming I paid at 5:20 for the second hour. He claimed we went over the first hour, which we didn’t because I had a timer on my phone running both times. He then said he didn’t care he was cutting our time few minutes short. Which from all the interruptions and being forced to leave the cage early was more like 20 min (conservative timeframe) Tried to reason with him but Mark was incredibly rude and refused to refund or acknowledge any fault. Asked him to check his cameras if he didn’t believe me, they should also be able to see the time stamps. After threating to call the cops for stealing from customers and video taping a portion of the interaction he final gave back $10. For me it wasn’t the money. But just the nerve of this guy to treat people this way! We are in town for a baseball tournament and will be sure to share with other teams and the tournament organization how this facility treats traveling ball players. Btw… the pitching machine is waaaaay off. Not consistent! Wasted a bunch of time of that alone. Go to another cage if you can. It’s not worth.

★★★★★Patrick Cimini

Great facility with a phenomenal workout area as well. The cleanest facility in Vegas, plenty of cages and always greeted when my Son and I walk in. Highly recommend making the drive no matter what side of town you're on. Hope they open one in/near Summerlin one day -HINT!! 🙏🏼