New Albany Ballet Company

★★★★★Review Queen

Extremely clean and front desk personnel very kind.

★Ana Brindley

So poor customer service! The boutique personal does not provide any kindly assistance, I want to purchase a multiple items and she didn’t want to help me I had to ask many times for help on sizes for sure she was not happy about it, she helped out 3 customers which is was not fair I came earlier than the others trying to take my time. It felt very clear it was a racism situation.

★Kyle McCartney

We enjoyed this school the first year or two. However, after multiple minor yet continual and repeating issues in regard to scheduling and communication from the staff, we decided to end our time there. This culminated with our daughter’s last recital. Emails from weeks prior said to pick up the kids after the recital from the stage. That’s how we did it for the Saturday performance. Sunday morning, they sent out an email right before showtime (when I’m trying to get her ready and not really checking emails) to tell us that pick up for some of the kids would be elsewhere. Not a big deal in itself. But we waited in the auditorium like we had the night before. After 20 min of not being called down, we went out to ask someone if something was different or we just missed it. We walked into the foyer and found our daughter sobbing because no one told her about the change, and when we weren’t there, they just sent her out into the crowd with no supervision. No calls or announcements. I called the school that day. Never got a call back. Got an email weeks later telling me no one had mentioned it to them. No apologies. When I asked in person about it again. I was asked if I wasn’t getting the texts. I was told there is a chat group that they said they use as official communication. But after being there for 3 years still had no knowledge of them until asking the owner. We left 3/4 of the way through this year after the same issues kept happening with little to no warning. And I still never got any of those texts.

★★★★★Michelle Smith

My daughter has been dancing here since she was 2.5 and now she’s 6. They have taken such great care of her and helped her to gain so much confidence. She’s still young enough that I don’t know if she’ll dance ballet forever, but I’m so glad she’s had such a positive beginning at New Albany Ballet Company. They are absolutely top notch!

★★★★★Lauren Petruso

Our 10yo has been in classes and camps at New Albany Ballet since preschool and has had a wonderful experience. They put on beautiful performances, especially The Nutcracker, but there's a focus on learning commitment and focus, gratitude, making better kids and dancers. It's an impressive dance school, well-run, great teachers, I'm happy my daughter found what she loves with such a well-run program! The classes for younger kids are adorable and well-run but the building is not the most accommodating for parents of young kids, especially with younger siblings, we were happier with Broadway Bound at that age. Also the parking is rough, especially the evenings. The lot isn't big enough and has been intended to go one way but poor signage so parents don't follow that, it's a mess most evenings.