Maley Swim School

★Dee Lowery

Elliott the stroke instructor with the dreaded looking hair, will start out ok. My son started going here when he was 5 1/2 and never had a problem until he moved up to Elliot. He will be 8 in a few days. My son can talk and he understands a lot so if he is telling you that he is afraid, you don't move away from him while he is in the water. Your job as an instructor to to assure him that there is no need to be afraid and you Elliot for the first in almost 3 years made my son cry and made my son hate going to swim lesson. So yes I pulled him and placed him where they talk to the child and explain that certain lesson this is no need to be afraid, they don't walk away nor snatch away from them while they are in the water. I know Mrs. Linda don't have a clue of what's going on with her business. Then when I came to the front to ask if they rolled back the cameras just so I can see for myself before I make a decision, the front desk clerk told me "umm maybe I can see the camera". I pulled my son immediately. We were paying between 94 to 120 a week for 30 minutes on Saturday Do I recommend them yes if your child are smaller and if they are beginners. The beginner instructor are very well put together. They they have advanced to stroke lesson, no I do not recommend because Elliott will definitely take all the confidence you child had in swimming away.

★★John

Maley Swim School... i am going to try and be as fair and unbiased as i possibly can in this review but i think the future consumers should know what to expect when they choose to do business here. Please read to the end... I want to start off by acknowledging MSS has some wonderful people that work there. Absolutely zero complaints about the staff here. Our main issue with MSS is how the conduct their business. Their model is as follows. Keep your kid coming here as long as they possibly can to generate as much revenue per kid as they possibly can.. This is 100% their main focus. I think identifying their main business goal will help you understand your future experience here. They value revenue first and your kid learning to swim 2nd. I do believe the business owners of this establishment want your child to learn to swim by the time they are done here but thats the magic word... TIME. The subscription based payments etc are fine but its all geared to generate as much revenue per child over TIME. MSS does not prioritize progressing your child through the classes to learn how to swim. They prioritize their schedule and keeping classes full so they can keep the money machine turning. What does this mean...? it means your child may be ready for the next level for weeks or months (that you are certainly paying for ha ha ha) but they want their schedule as full as it can possibly be so they can achieve MSS goal #1 .. Generate as much $ as they possibly can. I think their ideal student probably comes here for 1 year + at 115 a month plus membership etc. That is their goal teach your kid to swim eventually in as long of an amount of time as possible. TLDR: MSS values your money 1st and your child swimming 2nd. Their instructors are great and their facility is great. Their business model is just distasteful to me and anything to do with your money here is all levered in their favor PERIOD. You are going to have 4 figures in your child learning to swim after its all said and done here. Do yourself a favor and find an instructor that teaches private lessons on the side and they will have your kid swimming in 2 weeks. MSS will have your child swimming in 2 years and charge your credit card every month along the way and also charge you an annual membership fee as well. I gave them two stars because of their business practices. If i could rate their staff i would give the staff 5/5! To MSS: If you valued teaching your clients children to swim over all other things. The business would never stop flowing and you would never have to worry about getting a bad review. I think you have a great facility with wonderful people that work there. Unfortunately i think you value revenue above all things and its a shame! -JJ

★★★★★Melody White

We absolutely love Maley swim school. Our daughter Evie started swim lessons last summer, and we continued with the weekly sessions after that. She was terrified of water and now she swims well. She's currently in advanced swim classes. The instructors are very patient and kind. I love it when they show Evie how to swim with her arms and legs. They have also done very well in showing our daughter various ways to swim. Our daughter has come a long way in one year. I would highly recommend this swim school.

★★★★★Kimberly Carson

I love this swim school. My daughter looks forward to her lessons every week. We have only been enrolled for a year and I saw so much progress in 6 months. She is an older child but I also had a toddler enrolled. She is no longer enrolled but I will take her back once she becomes more interested.

★Lashannon Butler

I registered my son for group swim classes 2 months before the swim lessons were to begin. He has Autism but is high functioning. I waited on communication to see what would be the accommodations for him but never heard anything. The first day of class , he was excited about the pool and needed someone to sit with him doing the class because in a 30 min class the students have to take turns in the water. My son cried a little because he wanted stay in the water most of time, but no melt downs or extreme behaviors. After the class I was confronted by the director Linda. Who informed me this was not going to work. He could switch to private lessons that are in the middle of the day between 1 and 3. When asked would it be a set time, she said it's no set time I just make the schedule , it's like a puzzle. I explained my husband and I work full time, she was offered to credit our account until we could find someone to bring him to private lessons. Then she said" maybe I should find someone with a pool outside to teach him." So at this point she basically didn't want him there. When asked why I wasn't notified before the first day of class , she states they get too many applications to look at them. So basically if you have the money you can take the class , until you need some type of accommodations. Linda did let me know they were not trianed to work with disabilities but they have students with disabilities but they take private lessons. How would I know that, it was never communicated. I felt as a business this was a example of poor communication and poor representation. Miley Swim school may be excellent in many areas but providing accommodations or support for students with disabilities they FAIL. The Director has a lack of awareness and compassion for students that have disabilities. I was able to get my son swim lessons some where else that is trained to work with everyone. Just to warn anyone if your child need extra support or accommodations this may not be the place for you.