ASI Gymnastics - Firewheel

★Ashlynn Mohr

What started as a positive experience turned into one of the most frustrating and disappointing experiences we've ever had with a youth sports program. My children genuinely enjoyed attending classes here, and we initially believed we had found a gym that cared about its athletes and families. Unfortunately, the complete lack of communication, accountability, and professionalism proved otherwise. Shortly after joining, my daughter was repeatedly told by her coach that she was on the competition team, would be competing soon, and should expect to start preparing. As a parent, I immediately began asking for information regarding costs, schedules, commitments, and expectations. For TWO MONTHS, I sent emails, made phone calls, and followed up repeatedly. Every single time, I was brushed off with vague responses like, "We'll get that information to you soon." Meanwhile, my daughter's coach continued building excitement and reinforcing the idea that she was already on the team. No one seemed concerned about the fact that a child was being led to believe something that had not even been finalized. To make matters worse, my children travel out of state regularly to see their father, making advance scheduling absolutely critical. ASI was aware of this. They knew we needed information to coordinate custody schedules, family obligations, and finances. Yet they still failed to provide even the most basic details. After months of chasing answers, I finally learned that team selections hadn't even been finalized despite my daughter being told repeatedly that she was already on the team. When I expressed my frustration and requested that someone speak with my daughter and apologize for getting her hopes up, there was zero accountability. No ownership. No acknowledgment that they had handled the situation poorly. Eventually, I was given cost information—an additional $100 per month, hundreds of dollars in uniforms, competition expenses, and other commitments. The cost itself was never the issue. Competitive sports are expensive. The issue was being strung along for months while my daughter's expectations were built up based on information that should never have been communicated to her in the first place. I was promised a follow-up email with all competition details so I could discuss everything with my children's father and my fiancé. That email never came. Three weeks later, I was still waiting. What is most disappointing is that this entire situation could have been avoided with basic communication and accountability. Instead, I was left constantly chasing answers, forced into the position of disappointing my daughter, and treated as though my concerns were an inconvenience. My son has autism and absolutely loved attending classes here, which makes this decision even more heartbreaking. However, the way this situation was handled made it impossible for us to continue supporting this gym. If you're looking for a program that communicates with families, keeps parents informed, and takes responsibility when mistakes are made, I would strongly recommend looking elsewhere. The emotional impact on my daughter and the frustration this caused our family were completely unnecessary. We left not because of costs, schedules, or competition requirements. We left because of the incompetence, lack of communication, and complete refusal to take accountability. I would not recommend this gym to any parent.

★★★★★Chad Hemmeline

My daughter loves it here. She loves her coaches amd all the fun they have. She is always eager to go amd never wants to leave.

★★★★★Brittany Leamon (Nail)

Absolutely love this place! I had 4 kids in classes and the team here is 2nd to none! The coaches are professional and helped my kids improve greatly!. Customer service was top notch! We even had a birthday party here and it was great! I would recommend this to anyone looking for a good gymnastics program for their kids.

★★★★★karim Hamideh

ASI Gymnastics is an excellent choice for families looking to involve their children in a challenging and rewarding physical activity. With its top-notch coaching, supportive environment, and commitment to developing young athletes, ASI is a place where kids can truly thrive.

★★★★★Star Galindo

My son just had his birthday party here. I purchased the ninja party package. I would 10/10 recommend this place for birthday parties. The party room has 2 extra long tables and shelves for personal belongings and to place food on top of. The three staff members were amazing. I literally didn't have to lift a finger. They guided guests to the room, They set up the party room with the decor and plates I brought, served the pizza and cupcakes I brought and took care of clean up. They were so helpful and it made my experience stress free. If your looking to do a party here I definitely recommend getting the extended time frame. The one hour went by so quick and I wish I purchased the extended time. It was great having the place to ourselves and the option for parents to drop their kid off for the party. Thank you!