The Salvation Army Kroc Center

★★★★★Luz Ana

I had a great experience at The Salvation Army Kroc Center. The facility is clean, modern, and well-maintained, with a wide range of activities for all ages. The staff is friendly, supportive, and always willing to help. There are many programs available, including fitness, swimming, classes, and community events, making it a great place for families. Overall, it’s a welcoming and positive environment that encourages health, learning, and community involvement. I would definitely recommend it.

★★★Dan Pinto

I only spent time at the water park so I can't speak to the rest of the facilities. They looked clean and well kept. The water park itself is great. Clean, and well maintained. Plenty of lifeguards and free floatation vests for kids. However, the check in process is abysmal. We arrived at 4:30 and waited in line for close to an hour and a half. When this was brought up to management, the response was essentially a shrug. Surely this could be streamlined somehow?

★★L T

When the competition pool is available, it’s great. But this pool is constantly being rented out to multiple swim teams, especially from November through February. I can barely use it those months. AND pool hours are constantly subject to change without any notice because they rent it out at every opportunity. Whoever manages the pools should be upfront about availability to annual members who are interested in swimming laps. You’re basically paying for the Kroc to rent it out.

★Trisha Gronendyke

I’ve been trying to book a birthday party for my 5-year-old daughter at this venue for several weeks now, starting back in early August. She was incredibly excited about the idea of having her party at the water park, and I’ve made every effort to secure a date—calling and emailing almost daily. I was initially told that the event coordinator was out sick, which I completely understand—life happens. However, I was eventually in contact with the director, Carmetta, and the experience was shockingly unprofessional. Instead of offering assistance or an alternative solution, she was dismissive and rude, telling me it wasn't her fault the coordinator was out and even suggested I "look into other venue options." I followed up via email, hoping for a more helpful response, but I received no reply at all. At this point, more than 60 days have passed since I began trying to book this party. Even accounting for staff absence, that’s far too long for any business to leave a customer without proper support—especially when it involves a child’s special day. I’m extremely disappointed with how this was handled. My daughter was so looking forward to this party, and it’s heartbreaking to have to scramble for a new plan so close to the date. I expected much better communication and professionalism from a family-oriented business.

★★★★★Saskia Dowell

I absolutely love this place! The grounds and the facilities are beautiful. They have a very nice fitness center and their group exercise classes are great. They even have aquatic fitness classes. Everyone there is very supportive. The atmosphere is much more positive and inviting than regular gyms. They also have other services and events for the community.