The Salvation Army Kroc Center Hampton Roads

★★★★★Jessica Bradley

Love the pool. This was my first time. Great for your kids to come play. Awesome staff. :)

★Larry Roach

How do people in the community view the pool or see do they want to purchase a year pass? This is not for the community. This is for profit only. I will not be back. I will not tell friends or family. have a blessed day

★★★★★Alex

Exceptional Staff and Atmosphere The hallmark of the Kroc Center is the kindness and professionalism of its team. Members often highlight that the staff doesn't just manage the facility; they actively foster a supportive environment. Whether you are checking in at the front desk or seeking assistance on the fitness floor, the interactions are consistently respectful and diplomatic, making everyone from first-time visitors to long-term members feel valued. Top-Tier Weight Equipment The fitness area is impressively equipped to handle various training styles: * Modern Variety: You’ll find a comprehensive selection of free weights, including dumbbells and barbells, alongside high-quality resistance machines. * Maintenance: The equipment is generally well-maintained and clean, ensuring a safe and productive workout environment. * Space: The layout is designed to allow for a smooth flow, even during busier hours so that you can move through your routine efficiently. The Aquatics Experience The pool area is often the "crown jewel" of the facility: * Perfect Temperature: One of the most praised features is the water temperature. It is kept at a "just right" level—warm enough for comfortable therapy and leisure, yet cool enough for those swimming laps to stay refreshed. * Invasive Care (Non-Intrusive Support): While the staff is highly attentive to safety, they helpfully manage the pool area without being overbearing. Lifeguards and instructors are present and ready to assist, but they give you the space to enjoy your swim peacefully.

★★Leila M

This review isn’t about the Kroc Center’s values; it’s about the process. Before submitting a rental request, I carefully read everything available on the website, the event booklet, and the FAQs. Because there were no photos or detailed descriptions of the event spaces, I stopped by in person to understand what would be possible. The front desk staff was kind and showed me around, and I found a room that felt like a great fit for a welcome gathering for the growing Working Families Party in Virginia. I submitted my request in late December. I expected things to move slowly because of the holidays, but when I hadn’t heard back by January 5, I called to follow up. I was told my application had been received, everything looked good, and I received verbal confirmation that we could host the event pending one final approval. I followed up by email to confirm details and waited. After six days with no response, I followed up again by email. Two days later, I called and learned the Sales & Event Coordinator was out due to medical issues. That is completely understandable. However, since final approval was supposedly with someone above her, I didn’t understand why no one else could give clarity. I even offered to share my contact information with the events director or whoever was responsible for final approval. Two days later, on a Friday afternoon, I received a call letting me know the event was not approved due to its political affiliation. I understand that not every organization allows political gatherings. What’s frustrating is that this wasn’t communicated upfront or handled quickly. Instead, I spent 21 days waiting for confirmation, only to be denied three weeks before my event, leaving me scrambling to find a new location for a Sunday afternoon gathering. If political events aren’t allowed, that should be clearly stated on the website or addressed early in the review process. A simple, transparent policy would have saved me a lot of time and stress.

★★★★★Chris Y.

Omg The Kroc Center exceeded my expectations. Everyone is super nice and super helpful. The event coordinator, Tosha, was amazing!! I threw my son's 10th birthday party here in the pool area and everyone had fun, especially the kids. The pool area almost looked like a small waterpark. There's a regular pool, slides, lazy pool, and a splash area for smaller kids. I mean there was something for everyone. It was great place to have a birthday party 🎉 🥳 🥰