South Reno KinderCare

★★★★★Brooke Grossman

Just wanted to give a huge shout out to the team at South Reno KinderCare! As a first time mom, I was super worried about which daycare to take my son but KinderCare has been taking such good care my boy! Daily updates, pictures, what food he is eating, nap updates etc. Mrs. Lassen is the sweetest most done to earth teacher & Kayce loves her! He smiles the moment he arrives to when I pick him up! His dad & I wanna give huge thanks!

★★★★★Adrien

Our two kids age 2 and 4 have attended daycare at South Reno KinderCare for almost a year. They are well cared for and well fed with the center provided snacks and lunches. They have attended a few daycare‘s over the years since we’ve moved a few times and this is definitely one of the better daycares. My son gets his normal bumps, bruises and occasional brawl with other little boys, but that’s no different than any other daycare and that age. Both children are learning and developing well and love their teachers and classmates. Best things about KinderCare: all food and diapers are included, indoor gym for inclement weather, caring teachers, and great hours of operation for working parents.

★★★★★BEATRICE Vermuele

Very good with children ,big place very friendly

★Grae Matheus

I wouldn't trust this place to care for a pet rock. We decided to try out South Reno Kindercare after the first time they opened then closed without telling anyone. I now understand how they inherited a 5 star Daycare and have it at 2.3 within 3 years. They lost my respect and trust within 7 months. This place lost my child. He was about to go outside by the time his father (thankfully) came for pickup. There were 3+ teachers and the Assistant director present and they didn't realize a child was gone until dad brought him back in. When we initially brought up concerns the director told us "he was in line of sight" despite being behind an entire door. We then talked to the brand new District Leader she attempted to correct it by having the front desk staffed, however, that sporadically didn't happen. Due to the lack of supervision and losing my child I filed and informed the director a formal complaint. After that my child went from no incident reports to 7 in 4 days. This was alarming as a week prior the director told me that my child "was doing fine and there are no current concerns." My child would deny each instance of hitting. Until one day he did admit to hitting and using "potty words." He said this as his high collared shirt was pulled completely down and ripped. We then found out that another child pulled his shirt and hurt him, he was upset and wanted to go home so he began to misbehave. I still worked with my child to not use hitting and misbehaving as a reaction but to tell his teacher. But then not a single teacher noticed a torn pulled down shirt for the entire day, he was even with the director for some time and no one asked him whay happened. How can I trust somewhere that can't even identify an antecedent to certain behaviors? They already lost my child and continued to retaliate. My child began playing "incident report" and would "write momma up" when mom would tell him no. I found out that someone at kinder care was using the threat of "pink slips" to modify my child's behavior. At this point we had to pull my child due to significant safety concerns. My child entered kinder care never hitting, biting, or acting out and left with anxiety and bite marks. The last day was the icing on this dumpster fire of a place. My child was bit and fell, hitting his head. This occurred at 12:30, I didn't get a call until I pulled into the parking lot at 4:30pm. They waited 4 hours for a head injury that still had a bruise 4 hours later. I can't believe i paid for my child to be neglected...

★★★★★Adolfo Flores

Our infant attends this daycare. He they have been helping him develop and learn. I love using their app to watch him through out the day with his updates.