Primrose School of Four Points

★★★★★Shelley Wildman

We are so grateful to the wonderful team at Primrose for everything they have done for our 2-year-old. From the very beginning, they made our child feel safe, happy, and loved. Thank you for the care, patience, and encouragement you have shown every day. We especially appreciate Ms Justine, Ms Kara and Ms Maria for all the fun activities, learning opportunities, and support they have provided so far. Thank you for creating such a warm, nurturing, and positive environment. We couldn’t have asked for a better start to our child’s early learning journey.

★★★★★Kara

My children have been enrolled since December, and I truly cannot say enough about the support and care they’ve received. Their teachers have played such an important role in their growth and learning, and it’s been amazing to see the progress they’ve made in such a short time. The atmosphere is very welcoming, and it’s clear that the staff genuinely care about each child’s well-being. I feel confident knowing my kids are in a safe, encouraging environment where they are supported every day. I am so grateful to be part of this community and for the positive impact it has had on my children.

★Chloe

I will start this by saying at first we loved primrose , and there is some really amazing staff here;we loved all of the teachers, they were awesome however things took a turn. My 4 year old daughter had been attending since December and at first had no issues , for the last month or so she started to have behavioral issues that is not at all uncommon in four year old. We had good communication and I explained that I was doing everything in my power to correct the behaviors (I’m also an autism mom so this is not my first rodeo and my father is a sped teacher so we are very knowledgeable on children’s behaviors so we were working on it). My husband who is a minority and heavily tattooed, he recently came home from treatment and came to a parent teacher conference, I believe this is where the prejudice and judgment came in to place . In the parent teacher conference everything I said was misunderstood, the blame for my daughters behavioral issues that she was having for a month or to prior then was blamed on my husband coming home. Not even a week later that same person who we had the parent teacher conference called me on my wedding day to inform me my daughter was being expelled and needed to be picked up that day. There was not one incident report ever given to me about any of the incidents my daughter had with her behavior , in fact I never received anything in writing ever about these issues, there was no warning about complete expulsion , there was not even a suspension or any days home in fact she was only sent home one day ever. I’ve worked in many childcare facilities and my children have attended different ones and I’ve never in my life heard of a daycare kicking out a child without any prior suspensions or any warning and when I brought this up to them I was told they do not do incident reports and they said that did warn me and they were extremely defensive about it. It felt like there was 100% discrimination involved , I feel like there should’ve been appropriate warnings , documentations , and even suspension prior to complete expulsion. I’m very upset about my experience and I hope all parents can take this into consideration!

★★★★★Heather Baird

Primrose eased the transition for me to go back to work because I knew my baby was in loving care with the kind infant teachers. We have loved having Primrose as part of our “village” in this journey of parenthood. The updates throughout the day give peace of mind as well as the inclusion and effort they go to include parents in special events. I really appreciate the Primrose teachers and staff for making a connection with our child, treating him with love and care, and making us feel comfortable and welcome.

★★★★★Christina Saunders

I can’t recommend Primrose School at Four Points Austin enough! My husband and I remark every day how grateful we are to have such loving, wonderful people taking care of our children. Drop-off is a time of excitement for our kids, and pick-up is joyful and full of smiles. Primrose and its teachers are a true blessing for our family. The “gold star” for Primrose is the people, from leadership to teachers to administrators, everyone at the school cares deeply about the children’s well-being, safety, and joy. In addition to academics, the school emphasizes outdoor time, movement, wonder, and free play - which is so precious for children in today’s world. The school staff makes parents feel valued by respecting their input and feedback. We all benefit from the school’s hygienic/sanitizing practices to keep families healthy. We are so glad to have Primrose school caring for and educating our children.