Life Time

★★★★aa aa (abaofifsz)

Looking at these reviews, highlight the main issue I have with this location. Many of the customers and the people, do not treat the space with any type of respect. Seriously, with some of you, the entitlement is staggering. Obviously, I think most of you all are OK but the very few that post reviews about the staff really paint a very untrue experience about a great Gym. You all really don’t go into detail whatsoever about the actual workout experience, and complain about normal things, that if you went to a lower coat gym, you would be in shock about. When I first joined this gym, there was a cleanliness standard that was higher than it currently is, I will agree with that. However, the workout experience is still excellent. Many of the people that go there do not treat the amenities well at all. Gross things left in the showers, gum and dip left inside the urinals when there are MYRIAD trash cans around. Let’s me know all I need to know about how you will treat your personal belongings. Do you all treat your house this way? You will just leave crap lying around? Probably don’t care too much about your luxury car either. It’s just kind of trashy. Whatever. It’s all secondary to the actual workout experience. Which is great by the way. LT everything you could really want and then you also do get towels and body wasg available to you. Sometimes Garland can get really crowded compared to Mansfield or Las Colinas, but ai think it is due to the lower cost. (I don’t see those problems that I mentioned with the people at those gyms). The classes are always great and The staff really do respond to your inquiries by going the extra mile. You do have to ask them, though, as closed mouths do not get fed and they will not bend over backwards to you if you’re being ridiculous. In regards to the staff I can understand the motivations behind some of the members’ consternation, but it’s really not a big deal whatsoever. If you ask them politely, they will respond to your inquiry and do things right by you. It is 2026 not 1995, Corporations have found that the customer is ‘not always right’ and it’s due to a large sense of entitlement the customer has about paying for something and thinking they are entitled to treat things and people the way they want. While, that may be true. It’s not polite or classy and it leaves issues for everyone else who uses the space. Additionally, What does that have to do with your workout? If you care more about the low paid worker being on their phone briefly while checking you in or cleaning, It speaks more about you and put’s into question what you’re truly there for.

★Rafael Romero

For a luxury gym that costs a couple hundred for us to go to, they started adding micro transactions in day to day activities. For a *first* offense if you are late by 1 minute to an activity, you will be charged $10 each time and lose your spot. Just another way businesses are setting easy traps to squeeze profits to help pay for upkeep.

★★★★★Elton Allen (EltonAllenMusic)

I’ve been training at Life Time Fitness for a while now, and overall it’s been a really solid experience. The biggest thing that stands out is how complete the facility is. Whether I’m getting a lift in, doing cardio, or just trying to switch things up with basketball or recovery work, everything is in one place. The equipment is modern, well-maintained, and there’s enough variety where you don’t feel boxed into one style of training. For someone like me who’s balancing strength, conditioning, and overall fitness, that matters. I also appreciate the atmosphere. It’s clean, organized, and feels more elevated than your average gym. You’ve got people there who are serious about their workouts, but it’s not overly intimidating or toxic. It strikes a good balance—you can lock in and work, but still feel comfortable bringing family or just easing into a session on a lighter day. The amenities are another plus. The locker rooms, recovery areas, and overall layout give it more of a “fitness club” vibe than just a gym. On days when I’ve pushed hard, having access to those extras actually helps me stay consistent because recovery is built into the experience. If I had to give a small critique, it can get busy during peak hours, and depending on what you’re trying to do, you might have to adjust your timing or be flexible with your workout flow. But honestly, that comes with most quality gyms. Overall, I’d say Life Time Fitness is a strong choice if you’re looking for a well-rounded, high-quality place to train. It’s not just about working out—it supports a full lifestyle, and that’s what keeps me coming back.

★★★★★Sergey Kryvets

I signed up for this gym about a month ago and my experience has been great. The price is definitely on the higher end, but the experience is premium. They have multiple saunas, a pool, and provide towels, which makes it very nice. The overall vibe is great, and everyone is very friendly including all members and staff. I specifically wanted to shout out Andrea. She is incredibly welcoming, works with clients all the time, and explains everything clearly. She also helped me bring my family in as guests for the first time and made the whole process easy. She really goes above and beyond. Highly recommend.

★John Michaels

Dear, Lifetime Garland I recently visited the Life Time Fitness location in Garland, Texas, and unfortunately, my experience fell well below the standard I expected from a facility of this calibre. While the gym itself offers impressive amenities, the quality of the staff’s customer service was noticeably lacking. Several team members came across as rather rude and dismissive, which created an unwelcoming atmosphere from the moment I walked in. Instead of offering assistance or even basic courtesy, staff interactions felt rushed and uninterested, as though addressing member concerns was an inconvenience. For a premium fitness club, this sort of behaviour is quite disappointing. Professionalism and a friendly attitude should be the foundation of any membership-based service, and it’s especially important in an environment where people come to improve their wellbeing. Unfortunately, this location failed to deliver on that front. I genuinely hope management addresses these issues, as the facility has great potential—if only the staff embodied the same level of quality. Sincerely John Jerry Michaels, PHD, MD.