Green Hills Family YMCA

★★Evgenii Chermantei

Everything is old. You can use a rag instead of a towel. I couldn't even wipe down the inside of my car with that rag. It feels like they bought these rags once, for the grand opening, and the towels are probably too expensive just to provide people with the service for $90 a month. There's Wi-Fi, but it doesn't work. There's a spin cycle, but it doesn't work. All the outlets are broken. Overall, it's a good place, but the management has forgotten about the service. They're probably making money from subscriptions anyway 😐

★uɐʎꓤ G⃨

My name is Ryan, and I’m a nationwide YMCA member who has spent time in YMCAs across the country—Colorado Springs, Denver, Riverside, Los Angeles, Milwaukee, Green Bay, Memphis, and now Nashville. After experiencing so many different locations, I can honestly say this is the first time I’ve walked into a YMCA and felt like I might have found my home base. I’m not completely sold on Nashville just yet, but if I do end up staying, the Green Hills YMCA will absolutely be my spot. Billy, in particular, deserves recognition. He has a knack for making people feel welcome, and as a single, middle-aged guy walking into a community space like this, that matters more than you might think. He makes the environment feel relaxed, friendly, and inclusive instead of awkward or intimidating. Also, the simple touches don’t go unnoticed. Providing plastic bags for wet clothes after swimming is a small but thoughtful detail that shows someone is paying attention to the member experience. ‼️Update – March 10, 2026‼️ I have been using this location for over a year through the YMCA nationwide membership program. My home branch is in Memphis. Yesterday I went to the front desk to ask about swim lessons with a lifeguard named Krista. The front desk employee Cam explained there are member and non-member prices. I explained that I am a YMCA member through Memphis. A supervisor informed me that because my membership is not with this location, I would need to pay the non-member rate. Today when I arrived to work out, I was told by staff that my account had been restricted from using this location and that I would need to use my home branch in Memphis or transfer my membership to this branch for $72/month, a immediate $22 increase from where I’ve been for over 9 or so years between Colorado Springs, Milwaukee, Green Bay, Memphis and now Nashville. What I struggle to understand is why this issue was not addressed a year ago when I began frequenting Green Hills? During that entire time, none of the individual YMCA locations I attended ever informed me of a restriction or prohibited me from using their facilities until this morning. Unless I agree to pay an additional $72 on top of the $50 I already pay each month for my membership, I’m no longer welcome to use the facility. Apparently, that was the best solution the front desk could offer. It’s hard to reconcile that outcome with the Bible scripture displayed throughout the building—plenty of verses on the walls, but very little grace in practice. I previously left a positive review because I genuinely enjoyed the staff and the environment, especially in aquatics.. In fact, my interactions there were consistently positive. I even brought Billy banana bread for his staff from the local organic grocery store where I work, and I’m regularly recognized and greeted by other YMCA members when they visit my store. Those kinds of interactions made it feel like I was part of a welcoming community, which is why the sudden shift in treatment has been so confusing. That’s exactly why this situation has been so disappointing. What began as a simple question about swim lessons escalated unnecessarily, and in less than 24 hours I went from feeling like I had found a gym I enjoyed to no longer having one at all. How did this happen?

★★★★★Rick Siegrist

Beautiful facility doing so much good in the community. Thank you Rebecca and Austin for showing us around. The outdoor training space, the kids play zones and the extras like the workshop and meeting space make this such a valuable part of the community.

★Ben Norbury

I’m a student at a near by university and I wanted to check this YMCA out to possibly get a membership for the next 4 years. I asked to lift for a couple of hours- I was turned away without given any solution to see the gym aside from buying a month long membership. Not offered a tour, a day pass, nothing. A 2 hour lift would have resulted in 4 years of membership fees. Bad business and poor service. I’m on my way to Centennial Sportsplex now- where they offer day passes, student discounts, and more accommodating employees. Happy to spend my money elsewhere.

★★★★★Jillian V

I thoroughly enjoy this facility and location. Outdoor workout center, pool, sauna/steam room, showers, multiple workout rooms, and they updated their equipment recently. Friendly staff. Lots of parking. Happy here. I do think they can add maybe some carpet or water resistant fabric since the steps to the locker rooms are sometimes wet due to swimmers leaving the pool. Could be hazardous. Otherwise, it’s a good spot especially if you like to play basketball. Haven’t tried their classes yet, but am looking forward to it.